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How to configure password synchronization between Active Directory and Salesforce using ADSelfService Plus

Salesforce is a major player in the cloud market. A majority of organizations use popular Salesforce products like Salesforce CRM, Lightning and Pardot. It's only fair that a good password synchronization solution extends its support to Salesforce accounts as well. With ADSelfService Plus, you can synchronize users' Active Directory passwords with their Salesforce accounts in real time.

Click here to download ADSelfService Plus.

Active Directory based password synchronization
Active Directory based password synchronization for Salesforce

Here's how to configure Password Synchronization for Salesforce from ADSelfService Plus:

Execute the "ManageEngine_ADSelfService_Plus.exe" file and follow the instructions from the install shield.


  • ADSelfService Plus should be installed successfully.
  • API access should be enabled in your Salesforce account.
  • A custom app for ADSelfService Plus must be created in Salesforce.

Configuration Steps:

  • Log into ADSelfService Plus as an administrator.
  • Go to Configuration → Self-Service → Password Synchronizer.
  • Click Salesforce. You will be presented with the Salesforce configuration page.
  • Enter the domain name, username, password, and security token of your Salesforce account.
    1. Steps to get the security token: 

      Log in to your administrator account for Salesforce. Navigate to <Your Login Name> (top right corner) →  My Settings →  Personal → Reset My Security Token. In the page that opens, click Reset Security Token. The new security token is sent to the email address in your Salesforce personal settings.

  • Enter the Client ID and Client Secret of the ADSelfService Plus app from your Salesforce account.
    1. Steps to get the Client ID and Client Secret: 

      Log in to your administrator account for Salesforce. Navigate to Setup → Build → Create → Apps → Connected Apps and click the ADSelfService Plus app you created. You will now be able to see Consumer Key, which is the Client ID, and Consumer Secret, which is the Client Secret. 

  • Select the Self-Service Policies by clicking the "+" icon. Password Synchronization will be possible for only those users who fall under the selected self-service policies.
  • Click Save


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Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

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A single pane of glass for complete self service password management