Pricing  Get Quote
 
 

Troubleshooting "Invalid access URL" error for Duo Security MFA configuration in ADSelfService Plus

To resolve the "Invalid access URL" issue when using Duo Security as an authenticator in ADSelfService Plus, ensure the access URL is correctly configured by following these steps:

  1. Log in to the ADSelfService Plus admin console.
  2. Go to Admin > Product Settings > Connection.
  3. Click on Configure Access URL in the upper right corner.
  4. Replace the server name with public URL of ADSelfService Plus
  5. Enable HTTPS and set the port to match the port used for the public URL of ADSelfService Plus
  6. Save your changes.

By following these steps, you can effectively resolve issues with access URL configuration when using Duo Security as an MFA method in ADSelfService Plus. For further assistance, please contact us at support@adselfserviceplus.com.

Request for Support

Need further assistance? Fill this form, and we'll contact you rightaway.

  • Name
  •  
  • Business Email *
  •  
  • Phone *
  •  
  • Problem Description *
  •  
  • Country
  •  
  • By clicking 'Submit' you agree to processing of personal data according to the Privacy Policy.
Highlights of ADSelfService Plus

Password self-service

Allow Active Directory users to self-service their password resets and account unlock tasks, freeing them from lengthy help desk calls.

One identity with single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications using their Active Directory credentials.

Password and account expiry notification

Intimate Active Directory users of their impending password and account expiry via email and SMS notifications.

Password synchronization

Synchronize Windows Active Directory user passwords and account changes across multiple systems automatically, including Microsoft 365, Google Workspace, IBM iSeries, and more.

Password policy enforcer

Strong passwords resist various hacking threats. Enforce Active Directory users to adhere to compliant passwords by displaying password complexity requirements.

Directory self-update and corporate directory search

Enable Active Directory users to update their latest information themselves. Quick search features help admins scout for information using search keys like contact numbers.

ADSelfService Plus trusted by

Embark on a journey towards identity security and Zero Trust