How to configure Exchange ActiveSync profile for Windows devices?

Description

The Exchange server is widely used for managing corporate e-mails in organizations. Hosting the Exchange provides a centralized database to back up e-mails and ensures data security. Apart from managing e-mails, the Exchange is used for bringing contacts together, managing calendars, among others. To ensure that the corporate data from Exchange is available on your employees' devices, you can configure the Exchange ActiveSync profile. This lets you pre-configure settings for your managed devices, to automatically sync mail, calendar, notes, and tasks from Exchange with the native e-mail client present on the devices. To configure Exchange ActiveSync profile for Windows devices, follow the steps given below.

Steps

To create an Exchange ActiveSync profile,

1. On the MDM server, click on the Device Mgmt tab and select Profiles from the left pane.
2. Click on the Create Profile drop-down and select Windows.
3. Select Exchange ActiveSync and specify the required details as explained here. Save and publish the profile.
4. Distribute the profile as explained here.

Once the profile is distributed to the device, a notification informing the same is shown to the user. On clicking the notification, the user is prompted to complete the configuration by entering the password of the Exchange account after which the Exchange data can be accessed from the native e-mail app.

As the Exchange contains confidential corporate data, securing access to the server is essential to prevent data loss. The access to Exchange can be protected using the Conditional Exchange Access feature of MDM. A Conditional Exchange Access policy can be configured to ensure that Exchange is accessed only from managed devices and not from unauthorized devices. Before configuring Conditional Exchange Access, it is recommended to configure the Exchange ActiveSync profile.