How to enable conditional access for Zoho Mail?  


Organizations that have adopted a BYOD environment must ensure that their corporate data is secure on the users devices. One situation that commonly occurs in organizations, is employees accessing their corporate e-mail accounts from unauthrorised devices once they know their credentials. To prevent this, MDM supports conditional access policy. Using this, admins can revoke access from unauthorised devices.

In case of Exchange, this policy can directly be configured from the MDM server by following the steps given here. If your organization uses Zoho Mail, as their corporate mail service, you would have to configure the Zoho Mail app using Managed App Configurations.


  • Zoho Mail app must be present in the App Repository.
  • The App Configurations XML file for Zoho Mail provided by the app developer.


  • Under Device Mgmt, click on the Zoho Mail iOS app in the App Repository.
  • Navigate to Configurations tab and upload the following XML file. If you are looking to configure other settings in Zoho Mail, include the following key and string combination in the XML file available here.

  •   <?xml version="1.0" encoding="UTF-8"?>
      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "">
      <plist version="1.0">
  • In case of Zoho Mail app for Android devices, under the Configuration tab, enter %conditional_access_token% for the key Conditional Access Token.
  • Once done, select Groups & Devices from the left pane.
  • Select the group(s)/device(s) to which the apps must be associated and click on Distribute Apps.

The app is distributed to the App Catalog present in the ME MDM app on the device, from where the user can install the app. To install the apps without user intervention, click here.