App Store disabled


User is trying to connect to the App store using his mobile device and gets an error message "App Store is disabled"


Users might get this error message if the App Store option is disabled on the mobile device.


Ensure that the managed mobile device has permission to reach the App Store. These settings can be applied by the user himself, or the restriction might be applied by the system administrator and you need to contact your system administrator if you have problems in enabling App Store on the managed mobile device. You will be able to reach the App Store as soon as the option is enabled on the mobile device.

Applies to: App Store, App Repository, Mobile Device Management

Keywords: MDM, App Store, Mobile Device, Device Enrollment.