Unable to install Windows apps

Problem

You trying to install or update Windows apps on the managed devices and you get an error after app distribution.

Causes

• Resource in use
• Not enough disk space
• Network issues

Resolution

Resource in use

If the Windows app to be updated is in use, the installation of the update might fail. Ask the user to close the app and remove it from the background and re-distribute the app update.

Not enough disk space

If there is not enough disk space on the device where the app is to be installed, the installation might fail. Free some disk space and try again.

Network issues

While distributing the apps to the device, if there is an issue in the network connectivity, the installation might fail. Check the network connection and try again.

If the issues still persists, kindly contact either the MDM Support (mdm-support@manageengine.com) or MDM Cloud Support (mdmcloud-support@manageengine.com)