ServiceDesk Plus is a Single Point of Contact (SPOC), acting as a hub for users and customers to report and manage issues in an organized and coordinated manner. However, ensuring awesome service delivery does not end there. Gaining complete visibility into the networking environment gives a proactive approach, so the customer does not have to be the first to report issues.

ManageEngine OpManager - proactively monitor your network infrastructure with ease. With real time data, OpManager offers comprehensive monitoring of servers, switches, routers and firewalls in your IT infrastructure. Manage network configuration changes, IP addresses and switch ports - all in one dashboard with one tool!

Powerful Integration, simplified network monitoring!

With ServiceDesk Plus - OpManager integration, provide more than just a service. Provide value for businesses!

All in one click!

All in one click!
  • Get network alerts in real-time
  • Raise alerts as trouble tickets automatically
  • Assign tickets to the concerned team in an instant
  • 360° monitoring of your IT infrastructure with OpManager dashboard

With OpManager, you can

  • Monitor multi-vendor network devices for performance
  • Manage physical servers, VMs, RAID, Storage arrays and printers
  • Monitor WAN/VoIP for jitter, MOS, packet loss, and latency
  • Built-in monitoring templates for over 9500 network devices
  • Receive alerts via e-mail and SMS with advanced notification profiles
  • Create custom dashboards with 100+ performance widgets
  • Automate troubleshooting tasks & custom scripts via Workflows
  • Manage your network on the go with our mobile apps

OpManager is one of the top 10 network monitoring software, with over
15 years of experience and more than 42000  customers.

 
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