• Active Directory
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  • Unified IT
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
Cloud Solutions
IT Help Desk, and Operations Management from the Cloud
 
 
Manage IT as one
Unleash the power of Unified Monitoring
 
ManageEngine User Conference

Solutions – Network Fault Management

Identify network faults and start resolving them much before your boss or an end-user calls!

Network Fault Management is all about staying current with what is happening in your network, be it an unforeseen outage or performance degradation. Detect, recover and limit the impact of failures in your network using OpManager, your 24/7 network surveillance. The powerful fault management capability of OpManager helps you isolate and resolve a fault in a wink.

Be the first to detect

Detect a fault from wherever you are! OpManager alerts you over an SMS and Email. Alerts are also viewed through Android app, iPhone app and iPad app. The capability to instantly alert you of a network trouble ensures that no time is lost in resolving it.

  • The Alert Profiles
  • Email Alerts
  • Modem-based SMS Alerts
  • Run a system command
  • Send Syslog
  • Send Trap
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Isolate and troubleshoot a fault

Perform first-level troubleshooting to assess the damage and work out possible quick resolutions. Drill-down to the root cause quickly and speed up the resolution time using the interactive built-in web-based tools.

  • View Real-time Graphs
  • View Process Diagnostics
  • Trace route or Ping
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Track and resolve outages quickly

Automate resolutions by plugging-in your own programs/scripts and let a fault 'heal itself'. So, even as you are busy jumping locations and floors attending to the network needs, OpManager keeps some faults at bay. Track the faults requiring prolonged analysis by logging requests in the helpdesk.

  • Plug-in self-healing scripts
  • Integrated HelpDesk
  • Log a trouble-ticket
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Video Zone
OpManager Customer Videos
Todd Haverstock - Administrative Director (Blessing Hospital)
  
  •  IT Admin from "Royal flying doctor service", Australia
     Beverley Seche ManageEngine Customer
  •  Michael - Network & Tech, ManageEngine Customer
     Jesse Gusmao ManageEngine Customer
  •  David Tremont, Associate Directory of Infrastructure,USA
     Todd Haverstock Administrative Director
  •  Donald Stewart, IT Manager from Crest Industries
     John Rosser, MIS Manager - Yale Chase Equipment & Services