Overcome real-time Server and VM monitoring challenges
These are the questions asked during Overcome real-time Server and VM monitoring challenges training.
Is it possible to identify the cause/trigger for the spikes in the CPU/Memory of the virtual server which has caused the actual problem? Applications Manager will send the list of top processes with the help of Alert Notification / Actions. By looking at the process list, you will be able to identify the cause/trigger of the CPU/Memory spikes in the virtual server
Can we dig deeper into individual processes at a granular level using Applications Manager?You can dig deeper into the performance of individual process (like SQL / Java / Exchange etc) by adding individual application for monitoring in Applications Manager. For instance, the SQL monitor will show which query in SQL is consuming more CPU/Memory, etc.
Can SAP Web Dispatcher be monitored in Applications Manager? You can monitor SAP Web Dispatcher using Custom monitoring (URL or URL Sequence or RBM) option in Applications Manager by monitoring the SAP Dispatcher URL, http://webdisp_host:admin_port/sap/admin
Is it possible to monitor user session details in Applications Manager?You can monitor user session details with the help of Application server monitoring option in Applications Manager.
Can we obtain user's audit details using SAP ABAP monitoring in Applications Manager?As of now, audit details for users in SAP ABAP is not available out of the box. However, if it is available in CCMS monitoring templates, you can add custom CCMS monitoring in Applications Manager for it.
What is the polling time set for applications to trigger alerts in case any resource goes down?By default, the polling interval is set for 5 minutes. The minimum possible value that can be set is for 1 minute.
What to do for the false-positive reported by the operations team? For example, for a process, if we get a 'Down' alert in one poll, but in the next poll, it is reported as 'Up' and checked it on the operating system there is the same PID. How I can know what actually has happened with this service/process?Based on the mode of monitoring, the Applications Manager will either execute commands or query WMI to get process details. While querying, either due to the network load or load on the system, if proper results are not returned, you might get false alerts. If you are facing this problem frequently, you can use the Admin tab -> Action / Alarm settings -> Consecutive Polls Count option. You can change it to "Check 2 out 2 consecutive polls before reporting service is down or an attribute is critical"
Does Applications Manager support monitoring for RedHat Fuse services?At present, we do not support RedHat Fuse service monitoring However, if you can enable the JMX option in that application, then you can them using Custom monitoring option in Applications Manager.