Combating endpoint management and security challenges in the COVID-19 era

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Remote Endpoint Management and Remote Endpoint Protection is on top of an IT admin's priority list right now. The endpoint management industry has transformed frequently beginning with its evolution from client management tools, and continuing through enterprise mobility management, and mobile device management. To help address its customers' evolving needs, ManageEngine Desktop Central has donned a new hat called unified endpoint management (UEM).

Now, due to recent worldwide events, the sudden transition involves remote endpoint management and security scenarios that are a daunting challenge for many organizations.

According to a survey conducted by Owl Labs, about 62 percent of employees have started working remotely on a regular basis.

Organizations have determined that their remote workforce can be productive and work in a secure environment, but a solution that provides effective endpoint management security solution is vital. ManageEngine Desktop Central performs activities that ensure maximum productivity, help IT admins oversee the organization's remote endpoints, proactively secure all network devices, encrypt corporate data, and much more.


Desktop Central offers full-fledged support for diverse remote endpoints ranging from desktops, servers, laptops, to smartphones, and tablets. It also supports the entire endpoint management life cycle for Windows, Mac, Linux, iOS, Android, tvOS, and Chrome OS. Plus, IT admins can use Desktop Central to easily manage and add any of these devices for remote work. Learn more!

The concept of BYOD involves employees using their personal devices to access corporate data on the network, such as from personal laptops, mobile devices, tablets, and other work devices.

While the advantages of BYOD often include improved productivity and reduced cost, it's adoption in organizations has also increased the security risks since business-critical data is accessed from personal devices that are not easily secured. As the popularity of BYOD increases, bring your own device management, or BYOD management, becomes as vital as managing corporate-owned devices.

Desktop Central doubles as a BYOD solution to manage all corporate-owned and personal devices from a single console, which is essential for remote endpoint management.

Desktop Central provides configurations that help administrators manage applications, system settings, desktop settings, and security policies. These are extremely helpful in baselining systems, and ensuring that targets can be selected at the user or system level. A group of configurations can also be applied together using the collection feature. By deploying predefined configurations, or by deploying custom scripts, IT admins can modify firewall settings and secure corporate data which is extremely critical in remote endpoint protection. Learn more!

Cybercrime has increased exponentially in the past decade, with hackers becoming more and more creative, and coming up with new ways to exploit vulnerabilities. One of the most common entry points for these attacks are unpatched systems. Desktop Central provides fully automated patch management solutions for Windows, Mac, Linux, and third-party applications. Using Desktop Central, IT admins can automate patch deployment every step of the way, and save time, effort and help desk resources. To avoid bandwidth issues and ensure system availability in a remote endpoint management environment, system administrators can schedule the installation of patches on a convenient day and time by configuring a deployment policy. Learn more!

Desktop Central scans your network periodically to fetch software and hardware inventory details, and detect any changes in the network. A remote work environment can give complete freedom to the end users to have unmonitored access which can lead to the installation of malicious applications. You can remotely manage endpoints by initiating an asset scan anytime, anywhere, and once it is completed, a detailed report will be sent to the configured mail ID using Desktop Central. System administrators need to ensure that no computers on the network have any prohibited software installed on them. Using Desktop Central, you can prohibit software and add an auto uninstall policy with a few clicks. You also have the option to notify the user and request them to uninstall the software on their own. Learn more!

Unknown hardware and storage devices can pose dangerous threats to enterprise data and devices, especially in remote endpoint management. Since, this usage cannot be completely eliminated in a remote work environment, Desktop Central's secure USB feature helps administrators limit the scope of USB device usage, selectively based on roles and departments, by enabling IT admins to centrally block or disable them in the network. This prevents unauthorized download and upload activities, as well as the possibility of injecting harmful malware into the network. Learn more!

Browser-based vulnerabilities have been on the rise for the past several years. To deal with this alarming vulnerability influx, organizations need a complete endpoint security software like Desktop Central to secure web browsers.

Browser attacks, such as man-in-the-browser and cryptojacking, can fly under the radar, making detection challenging. Since web browsers don't come packed with high-level embedded security, IT admins need to customize the security level to keep intruders at bay. Desktop Central ensures this complete process is simplified by providing a powerful browser security extension. Learn more!

Remote work can lead to a significant increase in the number of help desk tickets. Desktop Central integrates with five different help desk solutions (Jira, Zendesk, ServiceDesk Plus, and Spiceworks), to provide endpoint management features directly from the help desk console. These integrations help boost help desk productivity by reducing ticket turnaround time, enabling the IT team to meet SLAs faster. Learn more!

Efficiently control network devices from a remote location using Desktop Central's comprehensive modern management features that enable an easy migration to Windows 10, bulk enrollment, application distribution, better endpoint security (including being able to wipe endpoints remotely), and other tasks. These capabilities make an IT admin's job easier, and increases overall productivity, reduces unnecessary downtime, and improves network security. Learn more!

About Desktop Central

Desktop Central is a unified endpoint management solution that’s easy to set up and use, and is friendly on an organization's budget.This ManageEngine endpoint management solution enables IT admins to address network challenges confidently, and ensure that the remote endpoint management and remote endpoint security tasks are performed efficiently.