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Customers

Why our customers love ADSelfService Plus

Active Directory is a mainstay for business, but doesn't provide high-fidelity control for password management. ADSelfService Plus is an integrated solution that provides administrators the control they need for enabling end-user password resets and account unlocks.

We've taken some time to compile the top 5 reasons why our customers love what we do. So, without further ado, let's jump right into what they have to say about us and why ADSelfService Plus stands out from the crowd.

1. We're not just another password reset solution

When we call ourselves an integrated solution, we really mean it. ADSelfService Plus doesn't just reset passwords, it also enforces granular password policies, synchronizes passwords, and provides single sign-on (SSO) for more than 100 cloud apps.

  • Empower users to use the self-service portal to change or reset their passwords and unlock their accounts.
  • Deploy multi-factor authentication (from a variety of authenticators) for enhanced security.
  • Enforce a custom granular password policy for improved password strength.
  • Notify users about impending password or account expirations.
  • Give users the flexibility to access their user portal from the web or with a mobile application.

"Almost 30 percent of the help desk calls [we received] were related to account unlock requests. We badly needed a system that would keep us out of this process. ADSelfService Plus has fulfilled all our needs. We found it to be very effective in terms of both cost and performance. Surprisingly, we have found the Soon-To-Expire Notification function to be of great help for our remote users," said Brian Rosenvinge, network systems administrator for TEL U.S. Holdings Inc.

Do you need a solution for Active Directory and cloud applications that helps you deal with all your password management troubles and that you only have to deploy one time? Then ADSelfService Plus is what you are looking for.

2. We've given "customizable" a whole new definition

Whether it's multi-factor authentication, granular password policies, or password expiration reminders, you can create customized policies, subscriptions, and schedulers with ADSelfService Plus. Provide users the privilege of self-updating their personal information in Active Directory. If you're unsure about consistency and security, accept or reject users' self-service actions with approval workflow. 

In addition to providing you with the best password solution around, we also have options for rebranding ADSelfService Plus. Rebranding gives you the option to adjust the logos, images, and theme color to suite your organization's needs. Isn't it time to make ADSelfService Plus yours?

"Other options [required] a modification of the Active Directory schema, I liked that ADSelfService Plus did not. The ability to ‘brand’ the tool to our school was also important," said Robert Peterson, technical support manager for The Principia.

3. We won't break your budget

"We chose ManageEngine ADSelfService Plus because it provided the much needed 'password self-service' tool at the right price, crucial for our 24/7 city administration," said Jason Poort, systems engineer, City of Grand Rapids.

We at ManageEngine believe that you can have both quality and quantity, all at a reasonable price.

"We use many other ManageEngine products and they are economic but very reliable," said Pontus Wiberg, operations lead for Universum Global.

"An economic solution that is very reliable" might be a rare combination, but we trust in quality. Whether you're a small firm or an organization with over 50,000 users, we have a flexible plan for you

4. Our user onboarding won't slow you down

We know you've got more to worry about than onboarding users, that's why you can configure ADSelfService Plus within a few minutes and kick start Active Directory password management in less than a day. We made this process so quick because we realize how precious your time is!

We support multiple methods to facilitate user onboarding. All it takes is a few clicks and a couple of minutes, then your users are good to go. Users can manually enroll with ADSelfService Plus or an administrator can automate the process by importing data or enabling forced enrollment.

"The solution was very easy to deploy. We were up and running within 2 weeks," said Kristin Callan, chief operating officer at Swizznet.

"The deployment is very simple, which makes it nearly fun. We didn’t find any other software that is as fast in deployment as ADSelfService Plus. The instructions are clear and straight forward. The support is working great," said Matthias Ziolek, manager at Landratsamt Schwarzwald-Baar-Kreis.

"We didn't require any technical support to deploy," said Iain Wheeley, IT manager for Sutton Group.

5. We simplify identity and access management with one identity

"ADSelfService Plus has helped us become self-sufficient as users and allowed us to place the responsibility back on users to be more careful," said Rob Buck, chief information officer at HomeBanc N.A.

With ADSelfService Plus, give users the power of one identity. 

  • Manage passwords for more than 100 cloud applications.
  • Establish a multi-platform granular password policy.
  • Synchronize your users' password resets and changes, in real time, between their Office 365, G Suite, IBM iSeries, Windows Active Directory, and more.

In an era where compliance and security are a major concern among organizations, ADSelfService Plus can help you deal with user password management and user identity management. 

Deploy ADSelfService Plus and get all the benefits of a password synchronization tool, a single sign-on solution, and enhanced security with custom granular password policies.

If all of this isn't proof enough, then feel free to explore ADSelfService yourself right here!

Some other benefits of ADSelfService Plus - Self Service Reset Password Management

Highlights

Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

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