Do your Active Directory users change their expiring passwords on time? Did they enroll for password self-service as soon as you deployed it? If the answer to these questions is a resounding "yes," then you may be the luckiest IT admin in the world.
Password-related issues are still a major source of IT help desk calls, because users rarely pay attention to Windows password expiration pop-ups or enrollment requests from the IT team. So, how do you keep users updated of their password status and other password-related, self-service actions? The proliferation of bring your own device programs means that mobile push notifications are a great way of communicating critical messages to end users instantly.
ADSelfService Plus keeps Active Directory users informed of their password status and self-service actions by sending push notifications to its mobile app. All notifications that the administrator sends to a user via SMS and E-mail can now be sent through push notifications as well. This includes all events like:
Mobile push notifications for password expiration, account expiration, and enrollment reminders will go a long way towards reducing password-related help desk tickets. ADSelfService Plus’ mobile app is a great way to keep users updated about their password status and let them take necessary actions from anywhere, anytime.
Free Active Directory users from attending lengthy help desk calls by letting them self-service the password reset task. Password reset just a click away with ADSelfService Plus!
Free Active Directory users from lengthy help desk calls with ADSelfService Plus's self-account unlock option. Unlocking an account with ADSelfService Plus is child's play!
Portal that lets Active Directory users update their latest information without the help desk assistance. Self-update feature also ensures that Active Directory database is up-to-date with the user profile changes.
Hassle-free password change for Active Directory users with ADSelfService Plus. Without help desk assistance users can change their passwords from 'Change Password' console.
A quick search facility that enables Active Directory users to scout for information about peers by using search keys like phone no., e-mail id, first/ last name of the personality being searched.