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ADSelfService Plus two-factor authentication

ADSelfService Plus allows end users to update their profile details in Active Directory, search for a colleague's profile details, change expiring passwords, subscribe and unsubscribe from mail groups, and more. It helps reduce the help desk workload because end users can resolve their own IT requests on the self-service portal. However, access to self-service features needs to be highly secure, because unauthorized access could potentially lead to sensitive data exposure.

ADSelfService Plus protects user accounts with two levels of authentication during login. Apart from the traditional method of authentication using username and password, ADSelfService Plus authenticates users through:

  • SMS and email-based verification codes
  • Duo Security authentication
  • RSA SecurID

How it works

Two-factor authentication provides added security to end users logging on to ADSelfService Plus. Each time a user logs on, they need to enter the domain credentials, followed by the verification code sent to their mobile number or email. If the user has Duo Security enabled, their identity is verified by the Duo Server through a verification sent to the user's phone via text, call, or Duo mobile app. For RSA SecurID, the hardware token generated is verified with RSA Server for authenticating the security request. Click here to know how to configure.

Extra layer of protection for user login

Passwords can be stolen or hacked. With the two-factor authentication, even if a hacker steals a user's password, the hacker would still need the user’s mobile or email details to hack into the user account.

Moreover, authentication requests available in Duo Security and RSA SecurID are unique to each user. They can be used only once and will expire if they are not used within a certain period of time.

With the extra layer of security provided by two-factor authentication, businesses can now equip end users with various self-service options available in ADSelfService Plus to reduce help desk workload without worrying about security.


Other features

Self Reset Password

Free Active Directory users from attending lengthy help desk calls by letting them self-service the password reset task. Password reset just a click away with ADSelfService Plus!

Self Unlock Account

Free Active Directory users from lengthy help desk calls with ADSelfService Plus's self-account unlock option. Unlocking an account with ADSelfService Plus is child's play!

Self Directory Update

Portal that lets Active Directory users update their latest information without the help desk assistance. Self-update feature also ensures that Active Directory database is up-to-date with the user profile changes.

Active Directory Change Password

Hassle-free password change for Active Directory users with ADSelfService Plus. Without help desk assistance users can change their passwords from 'Change Password' console.

Corporate Directory Search

A quick search facility that enables Active Directory users to scout for information about peers by using search keys like phone no., e-mail id, first/ last name of the personality being searched.

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