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How to handle the out of memory error in ADSelfService Plus

Learn how to address the out of memory error in ADSelfService Plus

Causes:

The out of memory error arises when sufficient memory (RAM) is not available to ADSelfService Plus. This error could also arise because of the following reasons:

  1. You are running an older version of ADSelfService Plus.
  2. You are using the 32-bit version of ADSelfService Plus.

Resolution:

To resolve this issue, we recommend the following actions:

  1. Make sure the machine where ADSelfService Plus is running has sufficient RAM.
  2. Update ADSelfService Plus to the latest version using the service pack .
  3. Migrate ADSelfService Plus from 32-bit to 64-bit. Refer to this guide for the migration steps.

If the error is still not resolved, please contact the ADSelfService Plus support team at support@adselfserviceplus.com .

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Highlights of ADSelfService Plus

Password self-service

Allow Active Directory users to self-service their password resets and account unlock tasks, freeing them from lengthy help desk calls.

One identity with single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications using their Active Directory credentials.

Password and account expiry notification

Intimate Active Directory users of their impending password and account expiry via email and SMS notifications.

Password synchronization

Synchronize Windows Active Directory user passwords and account changes across multiple systems automatically, including Microsoft 365, Google Workspace, IBM iSeries, and more.

Password policy enforcer

Strong passwords resist various hacking threats. Enforce Active Directory users to adhere to compliant passwords by displaying password complexity requirements.

Directory self-update and corporate directory search

Enable Active Directory users to update their latest information themselves. Quick search features help admins scout for information using search keys like contact numbers.

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Embark on a journey towards identity security and Zero Trust