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Multi-factor Authentication Techniques in ADSelfService Plus

Let's take a look in to the various multi-factor authentication techniques available in ADSelfService Plus.

Why Multi-factor Authentication?

Even a simple action such as a self-service password reset has the potential to expose your Active Directory to hackers. To mitigate such security risks, ADSelfService Plus verifies users' identities using two or more factors of authentication as opposed to a single-factor of authentication.

Various Authentication Techniques Available in ADSelfService Plus

  • Security Questions & Answers - A pre-defined set of challenge questions such as "What are the last five digits of your social security number?" You can configure these questions to be either administrator defined or user defined. Furthermore, you can configure the minimum and maximum number of characters that should be present in the questions and answers.
  • SMS-based Verification Code - A one-time passcode is sent to the users' mobile number. You can either choose the mobile number from the users' Active Directory profiles or let the users specify their own mobile numbers.
  • Email-based Verification Code - A one-time passcode is sent to the users' email ID. You can either choose the email ID from the users' Active Directory profiles or let the users specify their own email IDs.
  • Google Authenticator - The Google Authenticator app generates a timed code which the users should enter to authenticate themselves. Users have to install the Google Authenticator app and configure it with ADSelfService Plus using the bar code given in the self-service portal under the enrollment tab.

How to Configure Multi-factor Authentication

You can choose just one authentication technique or a combination of techniques to verify users' identities during the password reset and account unlock process. Click here for configuration steps.


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Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

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A single pane of glass for complete self service password management