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Desktop Central 7

Windows Desktop Management Software

Active Directory Reports do not show latest data

Problem

While generating Active Directory Reports they do not reflect the modified updates.

Cause

Non-synchronization of data between Desktop Central Server and the Active Directory Domain Controller defined in SoM.

Resolution

Configure the AD Update Scheduler to update the Active Directory Reports periodically:

  1. Go to Admin Tab --> Report Settings.
  2. Click on Enable AD Scheduler checkbox.
  3. Select the Domain(s).
  4. Select Scan Mode - Update Complete objects (or) Update only modified objects.
  5. Select Scheduler - Daily/Weekly/Monthly. Fill in the appropriate data.
  6. Click the checkbox to enable Send Reports By Email functionality.
  7. Select the Reports that need to included in the Scheduler.
  8. Click the Save Changes button.
On Demand Synchronization:

  1. Go to Reports Tab.
  2. Select the Domain.
  3. Click on Sync Only Modified to update the modified objects alone. (or) Click on Sync All to update all the objects.

Applies to: Active Directory Reports, Generate AD Reports

Keywords: Active Directory Reports, Report on AD Objects, Domain Reports, OU Reports, GPO Reports

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