Vulnerability Database not getting updated - "Unable to establish direct connection"
Vulnerability Patch DB Update fails with error message -"Unable to establish direct connection".
One possible reason could be that your Network Firewall is blocking the data as,
- The firewall does not allow communication through port 443 and 80
- "sync.patchquest.com" and "patchdb.manageengine.com" is not added to the exception list of your network firewall.
- Open the ports 443 and 80 to allow the firewall to communicate.
- Add "sync.patchquest.com" and "patchdb.manageengine.com" to the exception list of your firewall. Ensure that your proxy server allows downloading the following files:
You can download the following patches successfully.
Applies to: Patch Management, Vulnerability Database Update
Keywords: Patch Management, Patch Deployment Failure, Firewall
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