Vulnerability Database not getting updated - "Unable to establish direct connection"
Problem
Vulnerability Patch DB Update fails with error message -"Unable to establish direct connection".
Cause
One possible reason could be that your Network Firewall is blocking the data as,
- The firewall does not allow communication through port 443 and 80
- The sync.patchquest.com is not added to the exception list of your network firewall.
Resolution
- Open the ports 443 and 80 to allow the firewall to communicate.
- Add the sync.patchquest.com to the exception list of your firewall.
Given below are the files that will be downloaded from sync.patchquest.com:
- https://sync.patchquest.com/../../../mssecure.sql
- https://sync.patchquest.com/.../../../msnonsecure.sql
- https://sync.patchquest.com/.../../../tusecure.sql
- https://sync.patchquest.com/.../../../avsecure.sql
- https://sync.patchquest.com/.../../../product.sql
Your proxy server should allow downloading these files.
Applies to: Patch Management, Vulnerability Database Update
Keywords: Patch Management, Patch Deployment Failure, Firewall
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