Desktop Central 9

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Desktop and Mobile Device Management software

Unable to Copy Files from a Network Share

Problem

You cannot copy files from a network share using the network browser. The error message that you see is 'The specified logon session does not exist'.

Cause

You cannot copy files from a network share using the network browser because you have not specified service credentials in the ManageEngine Desktop Central Server service.

Resolution

For more information about specifying service credentials, see How to set the admin credentials required to run the Desktop Central server?

Applies to: Software Deployment, Service Credentials, Admin Credentials

Keywords: Deployment Error, Software Deployment Failure, Logon Session

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