Knowledge Base

How to retrieve BitLocker recovery keys using RecoveryManager Plus

In this article:

Objective

This article helps IT administrators efficiently locate and retrieve BitLocker recovery keys for domain-joined computers within the Active Directory environment using RecoveryManager Plus.

BitLocker recovery keys are used by IT administrators to quickly recover access to encrypted drives when the operating system is unable to boot or the user has forgotten their password. In enterprise environments where BitLocker encryption is mandated for data security, quick access to these recovery keys ensures minimal downtime and uninterrupted productivity.

Prerequisites

Before you can retrieve BitLocker recovery keys using RecoveryManager Plus, ensure,

  • That you have at least one valid backup of the computer object containing the BitLocker recovery keys.

To learn how to back up all AD objects in your domain, including computer objects, click here.

Steps to follow

The following steps illustrate how you can retrieve BitLocker recovery keys using RecoveryManager Plus.

  1. Log in to RecoveryManager Plus as an administrator.
  2. Navigate to Active Directory > Active Directory Objects > Quick Recovery > BitLocker Recovery Keys.
  3. From the BitLocker Recovery Key drop-down menu, select either Filter By BitLocker ID to search using the BitLocker ID or Filter By Computer Name to search using the computer name.
  4. Click Search to display the keys.
  5. In the table below, locate the desired computer and click View under the Recovery Key column to access the key.
    1
     

    Choose whether to search for BitLocker keys using the BitLocker ID or the computer name

    1
     

    Click here to view the BitLocker Recovery key

    Retrieving BitLocker Recovery Keys in RecoveryManager Plus

    Figure 1: Retrieving BitLocker Recovery Keys in RecoveryManager Plus

    Choose whether to search for BitLocker keys using the BitLocker ID or the computer name
    Click here to view the BitLocker Recovery key

Benefits

  • Centralized management: Store and retrieve all BitLocker recovery keys from a single console.
  • Easy retrieval: Search and access keys instantly using BitLocker ID or computer name.
  • Secure access: Only authorized administrators or designated technicians can retrieve the keys, ensuring protection against unauthorized access.

Related topics and articles

Last updated on: 23-05-2025

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