Benefits of installing the ManageEngine MDM app

Enrollment is the first step for device management during which the ManageEngine MDM app or ME MDM app gets installed on the device. This acts as the agent for the MDM server. For Apple and Windows device management, MDM leverages the native MDM client already present on the devices, while in case of Android, the ME MDM app is mandatorily installed during device enrollment. However, having the ME MDM app installed on the device, provides a whole lot of additional features, apart from making the Privacy Policy and Terms of Use available to the users.

The ME MDM app installed on Mac devices, facilitates location tracking. The benefits of the app for Android, iOS, and Windows devices are given in the table below.

FEATURE
DESCRIPTION
ANDROID
iOS
WINDOWS
Remote troubleshooting Troubleshoot devices in real-time using remote control (Android) / remote view (iOS).
Geotracking* Locate devices and maintain a record of the device locations.
Geofencing Create virtual perimeters to secure corporate data on the devices.
Detect jailbroken or rooted devices Secure corporate data by automatically detecting and removing such devices from the network.
Securely view documents View corporate documents distributed from MDM using the built-in Document Viewer present in the ME MDM app.
Securely view e-mail attachments ME MDM app's Document Viewer enables secure viewing of e-mail attachments.

*ME MDM app is required to be installed only on devices running OS versions below Windows 10. This is not applicable for MDM Cloud.

Note: For silent distribution to Windows devices, ME MDM app can be added to the App Repository by integrating the MDM server with Windows Business Store.