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Mailbox Management

Exchange Server & Office 365 Shared Mailbox Management

Deploying shared mailboxes for Exchange and Office 365 environments helps organizations handle customer emails efficiently. However, managing the shared mailboxes using PowerShell or native tools requires additional time and effort. Organizations that have shared mailboxes in multiple Exchange Server versions and Office 365 are forced to sign in to different consoles to create and modify the shared mailboxes. In addition, there is no option to delegate the management of shared mailboxes. Therefore, organizations need a more practical alternative to simplify shared mailbox management.

Shared mailbox management has never been easier

ADManager Plus, the web-based Active Directory management and reporting solution, simplifies shared mailbox management by letting you:

  • Create shared mailboxes in different versions of Exchange Server, as well as in cloud-based Office 365, from a single console.
  • Modify desired attributes and mailbox permissions in different versions of existing Exchange shared mailboxes.
  • Assign values for various policies and attributes such as delivery restrictions, ActiveSync policy, and more, during the shared mailbox creation process.
  • Delegate the responsibilities of shared mailbox creation and modification to help desk technicians. and enable auto map shared mailbox users' to Outlook profiles.
  • Set a custom script to be executed on successful mailbox creation.

All these tasks are easily performed with UI-based, script-free, point and click actions.

Shared mailbox creation

ADManager Plus lets you create shared mailboxes, with all the desired settings and permissions, in just few clicks. Further, this tool offers the flexibility to create shared mailboxes in different versions of Microsoft Exchange, as well as Microsoft Office 365, from a single window. To make the process simpler, ADManager Plus:

  • Highlights mandatory attributes so you make sure to set their values.
  • Allows you to set values for both standard and custom attributes.
  • Lets you set all relevant permissions for the mailboxes.
  • Provides you the option to create shared mailboxes in Office 365, with DirSync enabled or disabled.

Shared mailbox modification

Modification of shared mailboxes in different versions of Exchange Server is extremely easy with ADManager Plus because it lets you:

  • Modify all desired attributes and mailbox permissions in a single action.
  • See the modifications that are going to be carried out, so that you can double check your changes before implementation.

Delegated management of shared mailboxes

ADManager Plus enables administrators to easily delegate the creation of Exchange or Office 365 shared mailboxes to specific non-administrative users. The responsibility of modifying Exchange shared mailboxes can also be assigned. To make this delegation completely secure, ADManager Plus allows administrators to:

  • Specify the OUs in which the designated technician can create or modify shared mailboxes.
  • Choose the attributes of shared mailboxes that the technicians will be allowed to edit or manage.

Despite being delegated the task of managing shared mailboxes, the user's actual rights in the Active Directory and Exchange environments remain unchanged.

In a nutshell

ADManager Plus effectively simplifies the process of shared mailbox management by allowing administrators to create and modify shared mailboxes in multiple versions of on-premises Exchange server, as well as create new shared mailboxes in on-demand Office 365, from a single console. The responsibility of shared mailbox management can also be securely delegated to help desk technicians. All these tasks are performed with purely UI-based, script-free actions, making your shared mailbox management process a breeze.

Single-window mailbox management for Exchange and Office 365 with ADManager Plus.

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Featured reports

Other features

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Make your everyday Active Directory management tasks easy and light with ADManager Plus's AD Management features. Create, modify and delete users in a few clicks!

Active Directory Password Management

Reset password and set password propertied from a single web-based console, without compromising on the security of your AD! Delegate your password-reset powers to the helpdesk technicians too!

Active Directory Reports

A catalog of almost every report that you will need from your Active Directory! Comprehensive and Reliable reporting. Schedule reports to run periodically. Manage your AD right from within the reports.

Active Directory Compliance Reports

Active Directory reports to assist you for compliance to Government Regulatory Acts like SOX, HIPAA, GLBA, PCI, USA PATRIOT...and much more! Make your organization compliance-perfect!

Active Directory Cleanup

Get rid of the inactive, obsolete and unwanted objects in your Active Directory to make it more secure and efficient...assisted by ADManager Plus's AD Cleanup capabilities.

Active Directory Automation

A complete automation of AD critical tasks such as user provisioning, inactive-user clean up etc. Also lets you sequence and execute follow-up tasks and blends with workflow to offer a brilliant controlled-automation.

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The one-stop solution to Active Directory Management and Reporting