Remotely connecting to Mac computers fails with an error message "Accessibility / screen capturing permissions not configured".
This might occur when ManageEngine Remote Access component of Desktop Central has insufficient privileges to remotely control that computer.
To resolve this problem, grant accessibility and screen capturing permissions for ManageEngine Remote Access component to remotely control the computer.
From the problematic Mac machine navigate to,
Note : If Mac machine you are trying to remotely control is enrolled under MDM, then execute this PPPC file on the target computer before initiating the remote session.
You can now remotely troubleshoot Mac 10.14 and Mac 10.15 computers in your network.