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Aziro Technologies (SDC Awards Winner) is a reliable partner for product engineering services and digital transformation projects for its Enterprise and Silicon Valley clientele. They design, develop and manage modern distributed systems and complex ecosystem integrations with open source, proprietary, cloud-native and containerized technology expertise and outcome-based pricing.
Problem statement
- Inadequate asset management
- Endpoint vulnerabilities exposed
- Time-consuming remote support
- Lack of real-time visibility and control
- Inefficient software deployment and patch management
- Fragmented endpoint management
"We lacked a centralized platform for managing all our endpoints. Software deployment, patch management, asset tracking, and remote troubleshooting were handled through disparate tools and manual processes."
- Yogeshwaran, Aziro Technologies India Private Limited, Senior Lead- IT
Aziro Technologies India faced significant challenges due to fragmented endpoint management. They used multiple tools for software deployment, patch management, asset tracking and remote support, which caused inconsistencies, errors and consumed excessive IT staff time. Manual patching exposed the organization to security risks and delayed necessary updates.
The organization lacked real-time visibility into their IT assets and endpoint health, making it difficult to identify proactively and resolve issues. Remote support was inefficient, relying on basic tools that extended resolution times and increased user downtime. Additionally, manual asset management led to inaccuracies, complicating compliance efforts, upgrade planning and budgeting.
These challenges not only hindered productivity but also elevated the risk of cyberattacks and breaches. Consolidating endpoint management into a centralized platform became essential to improve security, streamline operations and reduce IT overhead.
The solution
Endpoint Central significantly streamlines IT operations by consolidating tasks like patching, software deployment, remote access and asset management into one unified console. This centralized approach reduces context switching, saves time and boosts team efficiency.
It automates key processes such as patch deployment, software installation, OS imaging and configuration management, running scheduled tasks quietly in the background to lower manual effort and errors. Powerful remote control features, including file transfer, screen recording and remote diagnostics, enable quick issue resolution without physical access to devices.
Additionally, Endpoint Central maintains an accurate, real-time asset inventory and software usage tracking, simplifying compliance audits, license management and capacity planning, significantly easing the workload on IT staff.
"Endpoint Central offers a wide array of features, including patch management, software deployment, asset management, remote control, OS deployment, configuration management and security features like vulnerability management, browser security and data loss prevention, often within a single agent. Competitors may require multiple agents or lack the same depth in certain areas.!"
- Yogeshwaran, Senior Lead- IT, Aziro Technologies India Private Limited
Modules used
Patch automation
OS imaging
Remote control
Results
By consolidating multiple endpoint management tools into a single console, Endpoint Central helped Aziro work faster and more efficiently. They benefited from reduced tool switching, simpler workflows, and better operational focus. Automation of patching and OS deployment lowered manual effort, minimized errors and improved system reliability. With centralized remote access and real-time asset visibility, IT teams resolved issues quicker and reclaimed valuable time for strategic initiatives.
Why Endpoint Central was chosen over competitors?
Endpoint Central stood out for its all-in-one feature set, including patch management, software deployment, asset tracking, remote troubleshooting and strong security, all managed through a single, easy-to-use console. Its automation capabilities save time and reduce errors by running essential tasks like patching and configuration in the background.
With advanced remote support features such as file transfer and screen recording, IT teams can resolve issues quickly without disruption. Plus, real-time asset and software tracking simplify compliance and license management, making Endpoint Central a cost-effective and powerful choice for seamless endpoint management.
