Whenever there is a change in the Agent Version, the Desktop Central Agent will automatically get upgraded during the 90 minutes refresh cycle. If you are trying to upgrade the Desktop Central Agents manually in client machines instead of waiting for the automatic upgrade, you need to first uninstall the existing agents to proceed with Agent Upgrade. However when you do this you find that agent uninstallation fails with error message - "Fatal Error".
You may encounter this error due to one or more of the following reasons:
Manually uninstall the Desktop Central Agents
The following steps will help you uninstall the Desktop Central Agents in your client machines.
Re-install the Desktop Central Agent (Upgrade)
Applies to: Agent Uninstallation, Manual Uninstallation
Keywords: Agent Uninstallation, uninstall agent manually, Desktop Central Agent removal, Desktop Central Tray Icon
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