Free Edition Founded in Fuzhou, China, in 1987, Fuyao Group is a prominent multinational corporation primarily focused on producing automotive safety glass. The company's operations encompass cutting-edge production facilities across 16 provinces and cities within China, as well as 11 other countries, including the United States, Russia, Germany, Japan, and South Korea. This extensive reach has led to the recognition and endorsement of renowned automobile manufacturers such as Bentley, Mercedes-Benz, BMW, Audi, GM, Toyota, Volkswagen, Ford, and Chrysler. Notably, these manufacturers have accorded Fuyao Group the esteemed title of "Global Best Supplier."
Following more than three decades of development and expansion, Fuyao Group boasts modern production facilities throughout China and 11 other countries, as well as R&D centers in the China, United States, and Germany. It's workforce of more than 27,000 employees worldwide is supported by more than 7,000 workstations and more than 100 servers. A variety of hardware and software is utilized by Fuyao Group in its operations.
Endpoint management, infrastructure improvement, software deployment, and other persistent problems, complexity and suddenness previously challenged the Fuyao Group's IT operation and maintenance team, and although the technical team was constantly expanding, the service efficiency still required enhancing.
Lin Chenghui, the IT manager of Fuyao Group, emphasizes that the responsibilities encompassing IT operation and maintenance standard management and problem solving are distributed among all members of the IT operation and maintenance team. A crucial facet of their duties is tackling fundamental issues related to IT desktops while enhancing the overarching quality of IT management through technical support. Of particular importance is resolving software version discrepancies and rectifying endpoint malfunctions, which are given the utmost priority.
With the help of ManageEngine Endpoint Central, the Fuyao Group IT team streamlined its endpoint management needs and effectively resolved the majority of its day-to-day tasks, resulting in a substantial reduction in work hours. This time-saving measure not only transformed team efforts but also contributed to the overall progress and growth of the enterprise.
Chenghui from Fuyao Group emphasized that Endpoint Central plays a pivotal role in enhancing endpoint management practices and reduces operational and maintenance costs.
By implementing a hierarchical endpoint model and concurrently addressing endpoint-level security concerns using Endpoint Central, the Fuyao Group IT team resolves issues related to software legitimacy, asset management, and remote support for the IT team. This approach has also increased the efficiency of the IT operation and maintenance team.
Endpoint Central helps Fuyao Group streamline asset management through strategies that prevent unapproved software from entering the network. The IT team accomplishes their IT goal with the help of scheduled inventory reports and email alerts so it can ensure thorough supervision of software and hardware assets.
Fuyao Group also benefits by enabling remote troubleshooting of most of its server and workstation issues. This saves the IT team as well as end users and international service partners a significant amount of time and effort. A comprehensive array of remote control features are available to facilitate tasks like file transfer, voice and video calls, page recording, and seamless remote communication.
The organization views its decision to utilize ManageEngine's Endpoint Central (previously known as Desktop Central) for endpoint management as a wise move. This comprehensive unified endpoint management solution aids in overseeing thousands of Fuyao Group's devices from a central hub. Its automation capabilities enhance the entire lifecycle of endpoint management, and encompass tasks ranging from straightforward system configuration to intricate software deployments.
Endpoint Central is an unified endpoint management and security solution which enables enterprises, system integrators and MSPs to securely manage servers, laptops, desktops, smartphones, tablets and IoT devices from a single pane of glass. Endpoint Central significantly reduces downtime while empowering IT teams to troubleshoot rapidly, improve productivity and security. This solution is available in on-premises software and SaaS editions.