• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • Cloud
  • Unified IT
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
Cloud Solutions
IT Help Desk, and Operations Management from the Cloud
Manage IT as one
Unleash the power of Unified Monitoring

Scope of Management (SoM)-How To

How to control the bandwidth of distribution servers in a remote office?


Distribution servers, that are located in remote offices, contact the Desktop Central server to replicate files. During the transfer of these files from the Desktop Central server to the distribution servers; the distribution servers use the maximum bandwidth that is available.

This document provides you with steps required to control the bandwidth of distribution servers in a remote office. If you are using an Internet connection with limited bandwidth for your remote offices, it is important that you control the bandwidth to ensure that it is used efficiently. You can configure data-transfer rate as required. Configuring the data-transfer rate will increase the time taken to transfer data from the Desktop Central server to a distibution server in a remote office.

Note: You can control the bandwidth only for distribution servers and WAN agents in remote offices(without a distribution server). This does not apply to Local Area Network (LAN) agents.


To control the bandwidth of distribution servers in a remote office, follow the steps given below:

  1. Click the Admin tab
  2. In the Global Settings section, click Scope of Management
  3. Click the Remote Offices tab
  4. Against the specific remote office name, in the Actions column, click the edit icon
  5. In the Distribution Server Details section, in the Limit Data Transfer Rate To list, select the required bandwidth rate
  6. Click Modify

You have changed the data transfer rate between the Desktop Central server and a distribution server in a remote office setting. These settings will be applied when the distribution server contacts the Desktop Central server during the communication interval that takes place every 2 minutes.