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Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
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IT Help Desk, and Operations Management from the Cloud
Manage IT as one
Unleash the power of Unified Monitoring
 

Mobile Device Management

Advanced Mobile Device Management (MDM) for Samsung SAFE devices

Desktop Central offers advanced capabilities in managing Samsung SAFE devices. Samsung for Enterprise (SAFE) devices are enterprise-ready devices from Samsung with increased security and management capabilities. With Desktop Central, administrators will now have a better control on the SAFE devices to perform device level configurations remotely and supports over 100+ additional policies.


Device Security

  • Force end user to set passcode at a scheduled time.
  • Allow user to unlock the device using finger prints.
  • Disable firmware recovery on the device.
  • Standardize the device by disallowing users to access or modify default settings on the mobile device.
  • Restrict employees from accessing Android browser.
  • Restrict users from changing the device settings, reset to factory settings or from upgrading thier OS over-the-air.
  • Limits access to App Settings or go to Default Launcher to prevent any unnecessary user actions.

Data Security

  • Disable sharing of clipboard content between apps, block users from accessing the share menu on their device.
  • Restrict data sharing by enabling/disabling device capabilities such as Google Backup, Bluetooth, Camera, Tethering, Wi-Fi, etc. 
  • Disallow external hardware such as use of Microphone, USB device, and External SD card.
  • Restrict audio and video recording, screen capture.
  • The status bar can be made blank, so that the status information and other notifications are hidden.

Advanced Carrier Management

Provides advanced controls on accessing data on roaming to cut down your expenses like,

  • Restrict usage of Packet data on roaming
  • Reduce the data consumption like WAP PUSH, MMS  messages from being received during roaming 
  • Disable the automatic sync of applications such as email, contacts, calendar, etc.
  • Disabling voice calls

App Management

  • Silently Push/Remove Applications
  • Control Access to Play store to forbid employee from installing any app themselves
  • Restrict from using entertainment apps such as You tube
  • Have complete control on what apps that the user should have on their devices including the versions. For example, users will not be allowed to install a blacklisted app or to remove any app from their device
  • Single and multiple App Mode lock helps to lock down the device to display only the selected App

Support for KIOSK Mode :

Desktop Central support for Samsung Kiosk mode helps companies by providing better methods for accessing information and managing user activity. Some of the important support features offered by the solution are:

  • Users are locked into one app - Single and multiple App Mode lock helps to lock down the device to display only the selected App
  • Branding - Enables to customize the device screen to display company's logo
  • Restricting user Activities - Limits access to App Settings or go to Default Launcher to prevent any unnecessary user actions
  • Status Bar - The status bar can be made blank, so that the status information and other notifications are hidden

Refer here for details on policies and management capabilities for core Android devices.