Unable to replicate image due to SSL certificate error - 12175

Problem

You can see the error message "Unable to replicate image due to SSL certificate error - 12175" on the screen during image replication.

Cause

This error will be shown,

1. If the certificate file available in the Endpoint Central server is invalid or corrupt. 

Resolution

You can resolve this issue by following the steps given below,

If you are using a self-signed certificate,

Delete the following files from the location where the Endpoint Central server is installed. Before deleting ensure that you take a backup of the files. 

• ManageEngine\DesktopCentral_Server\apache\conf\ server.crt
• ManageEngine\DesktopCentral_Server\apache\conf\ server.key
• ManageEngine\DesktopCentral_Server\nginx\conf\ server.crt
• ManageEngine\DesktopCentral_Server\nginx\conf\ server.key

After deleting, restart the Endpoint Central server.

If you are using a third-party certificate,

Re-import the original certificate files into Endpoint Central server. Refer to this document for steps to reimport.

Note:

If the original certificate is not available, contact Endpoint Central support with the following files,

• ManageEngine\DesktopCentral_Server\apache\conf\ server.crt
• ManageEngine\DesktopCentral_Server\nginx\conf\ server.crt

Our support team will modify the data and will share the original files.

Keywords: Image replication, SSL certificate error.