This will explain you about resetting the Desktop Central password. In case of User roles are authenticated with Active Directory Domain authentication, then you can reset the password of a technician or an admin by changing the AD password, else follow the steps mentioned below:
Note: This is applicable only after Desktop Central build # 80223
You can reset the password of a Technician by using a admin user role. The following steps will explain you about resetting the password for a technician:
You have successfully changed the password of the technician/admin.
You can reset the default admin password of Desktop Central by following the steps mentioned below:
Now you can login to the Desktop Central console using the modified password as admin.