You cannot connect to the central repository when you are trying to synchronize application details. The error message that you see on the screen is, 'Failed to connect to the central repository'.
Note: This document is not applicable for Desktop Central Cloud.
You cannot connect to the central repository when you are trying to synchronize application details because you:
You may also face this problem when the proxy server does not allow communication through ports 80 and 443.
You are required to identify why you cannot connect to the central repository, when you are trying to synchronize application details. Follow one of the solutions given below, depending on what the problem is.
Defining valid proxy credentials
You are required to define the proxy settings.
Note: If you have already added the proxy settings, check them for validity.
To define valid proxy settings, follow the steps given below:
The Desktop Central server will validate the proxy credentials.
Providing access rights
The administrator must provide:
Configure Proxy Server Settings
You are required to do the following tasks:
Applies to: Software Installation, Software Installation failure, Software Deployment Status, Failure to Connect to the CRS
Keywords: Software Installation Failure, Deploy Software, Install Software on Remote desktops, Software Installation Error
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