Tableau Prep Builder 2022 (2022.1.1) patch issue

Issue

The latest patches for Tableau Prep Builder were pushed to systems, that had Zoom installed and had an Automate Patch Deployment (APD) task running, for third-party applications.

Cause

Zoom's detection key was superimposed on Tableau Prep Builder's detection key. Hence, the latest patches for Tableau Prep Builder was pushed out to machines hosting Zoom application and having a third-party application APD task running.

Resolution

The Tableau Prep Builder updates that were deployed are given below:

*These updates have now been marked as NOT SUPPORTED and hence are not available in the server.

Resolution Method 1: (Applicable only for Endpoint Central users)

Uninstallation bat file to uninstall Tableau Prep Builder for DC Customers. Click here to download the bat file.

Steps to deploy the bat file:

1. Navigate to Configuration
2. Click on Custom Script -> Computer
3. Upload the script and select Run as User

Command line arguments:

1. To uninstall Tableau prep 2021: Tableau_Prep_Uninstall.bat tableauPrep2021
2. To uninstall Tableau prep 2022: Tableau_Prep_Uninstall.bat tableauPrep2022
3. To uninstall Both: Tableau_Prep_Uninstall.bat tableauPrep2022 tableauPrep2021

Resolution Method 2: (Applicable for Endpoint Central, Patch Manager Plus and Vulnerability Manager Plus)

Patches to uninstall the product from the affected machines:

*Patches will be available after a successful Patch DB sync.

Patches to uninstall the dependency products:

These patches will only be available in Supported Patches.

Steps to deploy patches:

If you need to uninstall dependency products:

1. Deploy the dependency products uninstallation patches at first (PatchIDs: 109619, 109620 and 109621)
2. Next, deploy the Tableau Prep Builder uninstallation patches (PatchIDs: 109617 and 109618)

If you don't need to uninstall dependency products, you can deploy Tableau Prep Builder uninstallation patches directly (PatchIDs: 109617 and 109618).