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Set up downtime notifications to instantly identify service interruption

ADSelfService Plus can notify admins via email when it stops running due to service stoppage or when someone shuts it down for maintenance. With this notification, you can immediately take corrective actions, and get ADSelfService Plus up and running. This will help users access self-service features and use single sign-on without major interruption.

Steps to configure downtime notifications:

  • Log into ADSelfService Plus as an administrator.
  • Navigate to Admin → Product Settings → Server Settings.
  • Under the Mail Settings tab, click Advanced Settings.
  • Select the Enable Downtime Notification option.
  • In the Admin Mail Address field, enter the email address of the user to whom the downtime notifications should be sent. If you want to send the notification to multiple users, use comma as a delimiter.

    Configure downtime notifications

  • Click Save.


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