Customer Stories

Denova Collaborative Health

Denova Collaborative Health

Secure and user-friendly—ServiceDesk Plus Cloud optimizes help desk productivity for Denova Collaborative Health
Bob Johnson Auto Group

Bob Johnson Auto Group

ManageEngine ServiceDesk Plus proves to be the ideal service desk solution for Bob Johnson Auto Group.
Medisupport

Medisupport

ServiceDesk Plus transforms service management at Medisupport
Western Australian Electoral Commission

Western Australian Electoral Commission

ServiceDesk Plus Cloud optimizes ITSM for the Western Australian Electoral Commission
Australian Community Media

Australian Community Media

ManageEngine ServiceDesk Plus Cloud empowers Australia's largest community media network
iSelect

iSelect

ManageEngine ServiceDesk Plus Cloud optimizes iSelect's ITSM operations
Sagicor Group Jamaica

Sagicor Group Jamaica

ManageEngine ServiceDesk Plus streamlines Sagicor Group Jamaica's IT service desk
toyota

Toyota Industries Engine India

Toyota Industries Engine India (TIEI) drives its ITSM practices to new heights by teaming up with ManageEngine ServiceDesk Plus
Lenskart

Lenskart

Lenskart boosts end-user query resolution from 75% to an outstanding 98.8% with ServiceDesk Plus.
WAISL

WAISL

WAISL Limited ensures smooth and seamless functioning of IT operations across airports with ManageEngine.
SK Finance Limited

SK Finance Limited

SK Finance Limited optimizes its IT operations and enhances overall efficiency using ServiceDesk Plus.
stc Kuwait

stc Kuwait

stc Kuwait achieves a remarkable 400% decrease in customer response time using ServiceDesk Plus
Autism Spectrum Australia

Autism Spectrum Australia

Autism Spectrum Australia (Aspect) increases efficiency and streamlines service delivery with ServiceDesk Plus.
Port of Newcastle

Port of Newcastle

Port of Newcastle transforms change management with visual workflows in ServiceDesk Plus
Lenskart

Lenskart

ManageEngine ServiceDesk Plus enables Lenskart to effortlessly track ticket assignments, resolutions, and SLAs.
Lakeside Process Controls

Lakeside

Lakeside Process Controls calls ServiceDesk Plus the "cornerstone of IT and IT support"
Contrans Group

Contrans Group

Contrans Group builds a customized IT support engine that delivers IT services to a diverse workforce
XMA

XMA

XMA hits 93% five-star customer satisfaction score with ServiceDesk Plus
QuickService Technologies

QuickService Technologies

ManageEngine ServiceDesk Plus helps Quickservice Technologies enhance its ticketing operations
N3i

N3i

N3i streamlines IT service delivery with ManageEngine ServiceDesk Plus
FMP Group

FMP Group

ManageEngine ServiceDesk Plus helps FMP Group efficiently unify service management across sites
Digicel Group

Digicel Group

ServiceDesk Plus — An indispensable tool in Digicel Group's daily ITSM operations
West Yorkshire Combined Authority

West Yorkshire Combined Authority

West Yorkshire Combined Authority turn around their IT service management efforts with ServiceDesk Plus
ezibuy

Rinnai Australia

ServiceDesk Plus helps Rinnai reduce service ticket volume by 25%, enhancing service management with automations and self-service solutions.
ezibuy

Ezibuy

Ezibuy achieves IT service excellence with ManageEngine
stratco

Stratco

Stratco manages and tracks SLAs to promptly deliver an exceptional end-user experience
Luxottica

Luxottica

ServiceDesk Plus helps Luxottica improve service delivery across 9,200 stores globally
Albury City Council

Albury City Council

Albury City Council employs ESM in ServiceDesk Plus to improve reputation
Benetas

Benetas

Benetas unifies service management across 6 departments with
ServiceDesk Plus
eStore logistics

eStore logistics

eStore logistics prevent asset loss of $120,000 using asset management in
ServiceDesk Plus.
Regis Aged Care

Regis Aged Care

ServiceDesk Plus helps Regis unify, automate, and accelerate service delivery to
its 9,000 employees
Couriers Please adopts ServiceDesk Plus

Couriers Please

Couriers Please adopts ServiceDesk Plus to deliver better customer service experiences
Farmlands Co-operative Society

Farmlands Co-operative Society

Farmlands Co-operative migrates to the cloud and delivers hassle-free self-service to its employees
 

Reviews on Third Party sites

 
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