Configuring Agent Settings

Desktop Central installs an light-weight non-intrusive agent on the computers that have to be managed using Desktop Central. You have an option to configure the settings for these agents.

Agent General Settings

  1. Click the Admin tab to invoke the Admin page.
  2. Click the Agent Settings link available under Global Settings.
  3. The General Settings tab is selected by default. You can specify the following from here:
    1. Server IP Address - The IP Address of the computer where Desktop Central server is installed is displayed here. The agents residing in the client computers communicate to the Desktop Central server using this IP Address. Desktop Central automatically detects the server IP Address whenever Desktop Central Server is started. If you wish to automatically detect and save the IP Address, select the Automatically detect and save the IP Address change option.
    2. Enable Secured Communication - Select this option, if the communication between the Agent and the Desktop Central Server should be secured (HTTPS)
    3. Disable Uninstallation Option in Control Panel - Selecting this option will ensure that users do not uninstall the Desktop Central Agents from their computer.
    4. Perform Patch Scanning - Select this option if Patch Scanning has to be initiated immediately after the agent installation. If this option is not selected, Patch Scanning will only happen when it is scheduled or when On Demand scanning is initiated.
    5. Perform Inventory Scanning - Select this option if Inventory Scanning has to be initiated immediately after the agent installation.  If this option is not selected, Inventory Scanning will only happen when it is scheduled or when On Demand scanning is initiated.
    6. Enable Firewall Settings - Desktop Central requires the Windows Firewall running in the client computers to be configured for using all its features. Select this option to configure the firewall for enabling Remote Administration, DCOM, File and Printer Sharing, and Simple File Sharing in Windows XP.
  4. Click Save Changes.
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Agent Tray Icon Settings

Desktop Central provides an option to display the Agent Icon in the System Tray of all the managed computers. The users can perform the following actions using the system tray:

  1. Initiate Patch Scanning
  2. Initiate Inventory Scanning
  3. Pull and apply configurations that are available to them
  4. Send requests to Help Desk for specific needs.
  5. When User Logon Reports is enabled, the user will be able to view his/her login history.

Follow the steps below to configure the Tray icon settings:

  1. Click the Admin tab to invoke the Admin page.
  2. Click the Agent Settings link available under Global Settings.
  3. Select the Agent Tray Icon tab and specify whether to display the icon in the system tray of the managed computers. When choosing this option, you can choose the following:
    1. Show Patch, Inventory, and Configuration Menus
    2. Show Last Logon Details
    3. Show Information Balloons While Processing Configurations, Patch Scanning and Inventory Scanning
  4. Click Save Changes
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