Desktop Central can be installed on computers running the following operating systems (both 32-bit and 64-bit):
Desktop Central Server uses the following ports:
If you are running any third party firewall in the computer where Desktop Central Server is being installed, open these ports by configuring the firewall. If you are running Windows Firewall, these ports can also be automatically be opened in the firewall from the SoM page (post installation) from the Desktop Central Console.
Desktop Central is distributed in the EXE Format. Run the self-extracting EXE with an Install Shield program for installation and follow the instructions provided. The installation wizard will guide you through a series of instructions like the installation directory, web server port, etc. You can either install the product with the default values or can change the values as required. If you are changing the web server port (default is 8020), ensure that you open the appropriate port in the firewall.
Upon successful installation of the product, all the required components like the web server, database server, etc., are automatically installed.
It is recommended to uninstall the agent from the client computers prior to uninstalling the product. If the client computers are in the same LAN as that of the Desktop Central Server, the agents can be uninstalled from the SoM page of the Desktop Central Console. However, the agent in the remote office computers have to be removed manually. Refer to the online Knowledge base for the steps to remove the agent from remote office computers.
To uninstall Desktop Central, select Start --> Programs --> ManageEngine Desktop Central --> Uninstall.
If you have uninstalled the product before removing the agents and if you wish to remove later, refer to the online knowledge base for steps.