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Data breach

Cathay Pacific suffers data breach affecting 9.4 million customers.

Hong Kong-based Cathay Pacific Airways revealed that it fell victim to a data breach compromised 9.4 million passenger records. The company discovered suspicious activity around its network data, and information such as names, nationalities, dates of birth, telephone numbers, email and physical addresses, passport numbers, identity card numbers, and all travel details of the passengers may have been stolen.

What did Cathay Pacific do to combat the attack?

The company initially found suspicious activity on its network in March 2018. They immediately commenced an investigation with assistance from a leading cybersecurity firm who, in turn, took measures to contain the event and strengthen Cathay Pacific Airways' IT security. Unauthorised access to certain personal data was confirmed in early May 2018. It was revealed that 860,000 passport numbers, 245,000 Hong Kong identity card numbers, 403 expired credit card numbers, and 27 current credit card numbers with no card verification value (CVV) were accessed.

The Hong Kong Police Force was notified about the attack and so far there have been no reports that any personal information has been misused. News of Cathay Pacific's attack comes weeks after British Airways revealed that credit card details of thousands of its customers were stolen. Air Canada also fell victim to a data breach earlier this year.

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