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Software firm Tyler Technologies discloses ransomware attack

In September 2020, Texas-based software company, Tyler Technologies, acknowledged that it was hit by a ransomware attack. The company offers technology services for court management systems, payroll, human resources, and tax management for state and local governments. Some governments also use its platforms to post election data online.

As soon the attack was detected, the firm notified its clients by email that it had experienced a “security incident involving unauthorized access to [its] internal phone and information technology systems.” Some of its customers have reported suspicious logins occurring after the attack, and they have been urged to change their passwords. The company did not disclose if there has been a ransomware demand. The firm in the process of attempting to restore its systems, and law enforcement has been notified.

Ransomware attacks can be costly. Invest in a tool like ManageEngine DataSecurity Plus to secure data and mitigate ransomware attacks. Download a free, 30-day trial of DataSecurity Plus today.

How ManageEngine can help.

Investing in a ransomware detection tool helps you detect and respond to ransomware attacks in real time to minimize the impact on your organization. Here are some best practices DataSecurity Plus can help you implement to handle ransomware attacks.

  • Detect ransomware with real-time mass access alerts. Monitor the frequency of file modifications by a user, and issue alerts whenever the number of modifications crosses a threshold within a specified time.
  • Quarantine ransomware and shut down infected devices with a customizable and automated response system. Set automated alert responses through the execution of a batch file to respond to mass access alerts.
  • View in-depth details of events for further investigation. Generate customizable, audit-ready reports on all file-related changes, access attempts, and share permissions.

Learn more about the eight best practices that can help you avoid cyberattacks and protect your organization. Start your free, 30-day trial of DataSecurity Plus today.

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