Backup and Restore - Knowledge base

How to restore Desktop Central Server file system?

Description

Desktop Central takes a backup of your database to prevent the loss of business-critical data. In case your hard disk crashes, you can use the last backup to restore all the required information. You cannot restore backup files from older versions of Desktop Central to new versions directly. If tried, an error message Desktop Central Server is not compatible will be displayed on screen.

This document provides steps for restoring your Desktop Central setup when the server crashes or to restore backup files from an older version of Desktop Central to its latest version. Refer this document for restoration of database under normal circumstances.

Prerequisites

  • You should have a copy of at least one backup file created by Desktop Central.
  • Desktop Central server should be uninstalled. All the folders pertaining to the existing setup should be cleared.

Steps

Even before restoring the database, a few steps need to be carried out for initiating the restoration.

  • Initiation of restoration
  • Restoration

Note: If you are restoring backup from an older version of Desktop Central, upgrade to the latest build.

Applies to: Backup, Restore

Keywords: Backup-restore failure, Version incompatbility, Backup file,