Central Server provides a complete UI integration with ManageEngine ServiceDesk Plus. This integration allows ServiceDesk Plus users to perform Central server functions directly from the ServiceDesk Plus web console.

For detailed steps on how to integrate Endpoint Central and ServiceDesk Plus, refer to the Integration Guide.

Follow the steps below to assign selective permissions for a ServiceDesk Plus user in Central Server:

1. Create a user in ServiceDesk Plus
   1. Log in to the ServiceDesk Plus console.
   2. Click the Admin tab.
   3. Under the Users section, click Technicians.
   4. Click Add New Technician.
   5. Enter the following technician details:
      • Personal information
      • Contact information
      • Cost details
      • Department details
   6. Select the appropriate permissions.
   7. Check the Enable login for this techniciancheckbox and enter the following details:
      • Login name
      • Password
      • Domain name
   8. Assign the technician to a role.
   9. Check Enable access to Central Server functionality and select the "Admin" privilege.
   10. Click Save.
2. The user created in the previous step will be automatically added to Central Server with administrative privileges.
3. If you want to restrict the user's access to specific modules within Central Server, you will need to customize their permissions:
   1. Log in to the Central Server console.
   2. Navigate to the Admin tab.
   3. Select User under UserAdministrator.
   4. SDP user added with Email Address Recevied Activation Mail, Activate user using the link sent to Technician's Mail address
   5. The technician you added in ServiceDesk Plus will appear in the list.