This document gives you information required to manage computers belonging to roaming users, using Desktop Central
The Desktop Central server should be reachable via a public IP Address. Configure your external router to ensure that any requests sent to this public IP address are directed to the IP address of the computer in which the Desktop Central server is installed. For example,
You should configure your router to direct all requests for 18.104.22.168 at port 8020 or 8383 and 8027 to 192.168.110.101 at the respective ports. It is recommended that you make the private IP address (192.168.110.101 in the above example) static to ensure uninterrupted communication.
Note: Map your public and private IP address to common FQDN in your DNS to minimize bandwidth consumption. For example, if your FQDN is "product.server.com", map this to both your public (22.214.171.124) and private (192.168.110.101) IP address.
You are required to create a remote office in Desktop Central Follow the steps given below:
Install the agent in the computers of roaming users. Follow the steps given below:
When these roaming users connect to Internet, the agent installed in their computers will contact the Desktop Central server to gather information about configurations available. The agent will contact the Desktop Central server periodically, based on the communication interval specified while creating the remote office. The default communication interval is 2 minutes.
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