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About Mater Dei
Mater Dei is a prominent healthcare provider in Brazil, which was founded in 1980 by Jose Salvador Silva. Mater Dei operates a network of multi-specialty hospitals in Brazil and it is known for providing high-quality medical care. It has been proactive in strengthening its digital infrastructure to meet the demands of modern healthcare.
Problem statement
- Inadequate controls to handle cyber threats
- Manual processes
- Resource constraints
The Mater Dei Network, which manages a network of hospitals in several states in Brazil, chose to invest in prevention rather than pay more later. Cyber threats that aim to leak sensitive data can lead to financial losses (sometimes amounting to billions of dollars) and jeopardize the confidential information of both organizations and patients alike.
Apart from endpoint management, the major concern at Mater Dei was endpoint security. Given the complexity of information security routines, the hospital required several people and resources to do the job and involved a substantial amount of manual work. This led Mater Dei's IT team to look for solutions that improve the security and agility of IT activities.
The team also wanted a tool that could automate extremely exhausting tasks, which would in turn improve the team’s well-being. These challenges led Mater Dei to actively look for a resilient, cohesive endpoint management and security solution that would cover endpoint security and enhance the hospital's efficiency, without posing significant monetary challenges
"With this change, we were able to reduce the risk of security breaches through endpoint updating substantially and control, enabling support access, file transfer and a self-service portal and enforcing the use of approved applications only."
- Kelvisson Luiz Rufin, Infrastructure and information security manager at the Mater Dei Network.
The solution
Endpoint Central helped with significantly reduced cyber risks by ensuring endpoints were regularly updated, enabling secure support access, file transfers and enforcing the use of approved applications, helping the organization better protect its systems against potential security breaches.
The adoption of Endpoint Central also improved the efficiency of IT operations. With the ability to update thousands of endpoints and servers within hours, the IT team was able to accomplish more tasks with the same resources, streamlining activities such as user support, server updates and mobile device management, all from a single console.
In addition to security and productivity improvements, Endpoint Central delivered financial benefits by saving approximately 15% on tool acquisition costs. The solution also indirectly supported patient care by enabling frontline staff to request and receive faster IT support.
Overall, Endpoint Central provided the hospital with enhanced data security, practical management tools and operational agility, contributing to better healthcare delivery.
"There was an optimization of the team’s work, which can perform several activities with the same console, whether to support a user, update a server, or even create MDM (mobile device management) rules,"
- Kelvisson Luiz Rufin, Infrastructure and information security manager at the Mater Dei Network.
Modules used
Endpoint security
Task automation
Mobile device management
Results
Endpoint Central has boosted IT productivity by enabling faster updates and streamlined management tasks, while delivering around 15% cost savings on tool acquisition.
