Remote Desktop Connection is a Windows component that wields Remote Desktop Services (RDS). RDS provides scope for two computers to be connected over the network or internet. This implies that for two computers to communicate with each other, they need to be connected either to the same network or over the internet. On the grounds of a remote desktop connection, one can take control of the remote computer as if it were accessed locally. Post the authentication process, the host computer would now have either complete or restricted access to the client computer. Undoubtedly, this explicates the need to carry your corporate-owned device alongside at all times.
Two categories of personnel are of utmost importance in any organization, namely, the help desk technicians and the roaming/mobile users. Each serve a different purpose and contribute to the organization. Here's how remote desktop connection lends a helping hand for their core tasks. Help desk technicians work round the clock to resolve issues and honor requests. More often than not, they would need access to the end users' computers for troubleshooting purposes. On the other hand, roaming users are people who are always on the go. When there is a dire need to access any computer in the organization while traveling, remote desktop connection is there at one's disposal. Thus, remote desktop connection is central to every organization.
Desktop Central's Advanced Remote Control expands the horizon of Remote Desktop Connection. Below mentioned are a few such capabilities -
Explore Desktop Central's take on Remote Desktop Connection.