Service Packs

Upgrade to the latest version of EventLog Analyzer - Download service packs!

We recommend our users to move to the latest version EventLog Analyzer 11.1 build #11010 released on June 17th, 2016.
Upgrade packs are common for both Windows and Linux installation.

Select the Product Build Number
(How to find the Build number?)
Upgrade path to move to latest build
(Instructions to apply service packs)
  • 11000 to 11005
  • 10000 to 10081
  • 9000 to 9003
  • 8060 to 8066
  • 8050 to 8052
  • 8020 or lesser
  1. Install Service Pack 11.1 (Build 11010) to upgrade to the latest build.
  1. Install Service Pack 11.0 (SP-11.0)* to migrate to build 11005.
  2. Install Service Pack 11.1 (Build 11010) to upgrade to the latest build.
  1. Install Service Pack 10.0 (SP-10.0)* to migrate to build 10000.
  2. Install Service Pack 11.0 (SP-11.0)* to migrate to build 11005.
  3. Install Service Pack 11.1 (Build 11010) to upgrade to the latest build.
  1. Install Service Pack 9.0 (SP-9.0)* to migrate to build 9001.
  2. Install Service Pack 10.0 (SP-10.0)* to migrate to build 10000.
  3. Install Service Pack 11.0 (SP-11.0)* to migrate to build 11005.
  4. Install Service Pack 11.1 (Build 11010) to upgrade to the latest build.
  1. Download and copy EventLog Analyzer JRE zip file as instructed
  2. Install Service Pack 8.6 (SP-8.6)* to migrate to build 8066.
  3. Install Service Pack 9.0 (SP-9.0)* to migrate to build 9001.
  4. Install Service Pack 10.0 (SP-10.0)* to migrate to build 10000.
  5. Install Service Pack 11.0 (SP-11.0)* to migrate to build 11005.
  6. Install Service Pack 11.1 (Build 11010) to upgrade to the latest build.

Instructions to apply Service Packs

Prerequisites

  • 1
    Before starting the upgrade process, please ensure the availability of enough disk space in EventLog Analyzer server.
  • 2
    If EventLog Analyzer is installed with root user privilege in Linux machines, then continue the upgrade process with root user privilege.
  • 3
    If EventLog Analyzer is installed in Windows OS, then at the time of upgrade, open command prompt with administrative privilege.[Screenshot]
  • 4
    Please ensure that < EventLog Analyzer Home> directory has the read/write permissions.

Upgrade Instructions

  • 1
    Please shutdown EventLog Analyzer server or service.
  • 2
    Take a backup of EventLog Analyzer server database. If you are using the Distributed Edition, please take the back up of Admin server database and all the managed server databases separately. Click here to learn the steps to back up the database.
  • 3
    Now start the EventLog Analyzer Update Manager.

    For Windows: Please ensure that you running UpdateManager.bat located in < EventLog Analyzer Home> /bin directory in the command prompt with administrator privilege. To run as an administrator in the version 8000 and above, execute RunAsAdmin.exe file and then the UpdateManager.bat file in the same command window. Alternatively, you can use the 'Run as Administrator' option by right clicking on the command prompt application in Windows.

    For Linux: Execute the UpdateManager.sh -c file located in < EventLog Analyzer Home>/bin directory. Download and install the service pack. Click 'Browse' button to select the upgrade pack file (the *.ppm file). Choose 'Install' and follow the on-screen instructions to apply the service or upgrade pack.

  • 4
    Install the Service Pack. Click 'Browse' button to select the Upgrade Pack file (the .ppm file that you have downloaded) and choose 'Install' and follow the on-screen instructions to apply the Service/Upgrade Pack.

  Do not interrupt or revert the upgrade process. In case of upgrade failure, please contact EventLog Analyzer support team.

Specific Migration Instructions

Migrating from Build 9000 to Build 10000

Download the upgrade manager files from the below links and extract it to < Eventlog_Analyser_Home> /bin folder.

 Download  Download
 

Migrating from Build 805x to Build 806x

Download the JRE zip files and place it in EventLog Analyzer
home directory.

  Windows 64 Bit
 
  Linux 64 Bit
 

Manual index migration

EventLog Analyzer has updated its indexing mechanism after 8061/8062. Since index migration is a resource intensive process, we recommend you to carry out this operation manually.

In command prompt, run MigrateIndex.bat/sh script located in
< EventLog_Analyzer_Home > \troubleshooting directory.

 For Distributed Edition, run the above script on all Managed Servers.
 

How do I find out my current build number?

  • 1
    Open the 'Eventlog Analyzer' web client.
  • 2
    Click on 'Help' on the right side of the top pane.
  • 3
    Select the 'About' option.
  • 4
    A pop-up window appears containing details of your EventLog Analyzer version. You can find the build number from this window.
     
    View Screenshots
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