Service Packs

Upgrade to the latest version of EventLog Analyzer - Download service packs!

We recommend our users to move to the latest version EventLog Analyzer 12.1.1 build #12110 released on November 06th, 2019.
Upgrade packs are common for both Windows and Linux installations.

Note: EventLog Analyzer can now be installed only on a dual core processor or equivalent.

Select the Product Build Number
(How to find the Build number?)
Upgrade path to move to latest build
(Instructions to apply service packs)
  • 12100 to 12101
  • 12000 to 12063
  • 11200 to 11212
  • 11020 to 11140
  • 11000 to 11010
  • 10000 to 10081
  • 9000 to 9003
  • 8060 to 8066
  • 8050 to 8052
  • 8020 or lesser
  1. Request for and install the latest service pack 12.1.1 (Build 12110)
  1. Download and install the service pack 12.1.0 (Build 12100)
  2. Request for and install the latest service pack 12.1.1 (Build 12110)
  3. Note: Those whose first version of EventLog Analyzer is 12.0.4 Build 12043, please contact eventlog-support@manageengine.com to upgrade to 12.1.0 Build 12100.

  1. Download and install the service pack 12.0.0 (Build 12000)
  2. Download and install the service pack 12.1.0 (Build 12100)
  3. Request for and install the latest service pack 12.1.1 (Build 12110)
  4. Note: Those whose first version of EventLog Analyzer is 11.21 Build 11210, please contact eventlog-support@manageengine.com to upgrade to 12.0.0 Build 12000.

  1. Download and install the service pack 11.20 (Build 11203).
  2. Download and install the service pack 12.0.0 (Build 12000)
  3. Download and install the service pack 12.1.0 (Build 12100)
  4. Request for and install the latest service pack 12.1.1 (Build 12110)
  1. Download and install the service pack 11.02 (Build 11026).
  2. Download and install the service pack 11.20 (Build 11203).
  3. Download and install the service pack 12.0.0 (Build 12000)
  4. Download and install the service pack 12.1.0 (Build 12100)
  5. Request for and install the latest service pack 12.1.1 (Build 12110)
  1. Download and install service pack 11.0 (SP-11.0) to migrate to build 11005.
  2. Download and install the service pack 11.02 (Build 11026).
  3. Download and install the service pack 11.20 (Build 11203).
  4. Download and install the service pack 12.0.0 (Build 12000)
  5. Download and install the service pack 12.1.0 (Build 12100)
  6. Request for and install the latest service pack 12.1.1 (Build 12110)
  1. Download and install service pack 10.0 (SP-10.0) to migrate to build 10000.
  2. Download and installservice pack 11.0 (SP-11.0) to migrate to build 11005.
  3. Download and install the service pack 11.02 (Build 11026).
  4. Download and install the service pack 11.20 (Build 11203).
  5. Download and install the service pack 12.0.0 (Build 12000)
  6. Download and install the service pack 12.1.0 (Build 12100)
  7. Request for and install the latest service pack 12.1.1 (Build 12110)
  1. Download and install service pack 9.0 (SP-9.0) to migrate to build 9001.
  2. Download and install service pack 10.0 (SP-10.0) to migrate to build 10000.
  3. Download and install service pack 11.0 (SP-11.0) to migrate to build 11005.
  4. Download and install the service pack 11.02 (Build 11026).
  5. Download and install the service pack 11.20 (Build 11203).
  6. Download and install the service pack 12.0.0 (Build 12000)
  7. Download and install the service pack 12.1.0 (Build 12100)
  8. Request for and install the latest service pack 12.1.1 (Build 12110)
  1. Download and copy EventLog Analyzer JRE zip file as instructed
  2. Download and install service pack 8.6 (SP-8.6) to migrate to build 8066.
  3. Download and install service pack 9.0 (SP-9.0) to migrate to build 9001.
  4. Download and install service pack 10.0 (SP-10.0) to migrate to build 10000.
  5. Download and install service pack 11.0 (SP-11.0) to migrate to build 11005.
  6. Download and install the service pack 11.02 (Build 11026).
  7. Download and install the service pack 11.20 (Build 11203).
  8. Download and install the service pack 12.0.0 (Build 12000)
  9. Download and install the service pack 12.1.0 (Build 12100)
  10. Request for and install the latest service pack 12.1.1 (Build 12110)

Instructions to apply service packs

Prerequisites

  • 1
    Before starting the upgrade process, please ensure the availability of enough disk space in EventLog Analyzer server.
  • 2
    If EventLog Analyzer is installed with root user privilege in Linux machines, then continue the upgrade process with root user privilege.
  • 3
    If EventLog Analyzer is installed in Windows OS, then at the time of upgrade, open command prompt with administrative privilege.[Screenshot]
  • 4
    Please ensure that < EventLog Analyzer Home> directory has the read/write permissions.
  • 5
    Note: We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.

Upgrade Instructions

  • 1
    Please shutdown EventLog Analyzer server or service.
  • 2
    Take a backup of EventLog Analyzer server database. If you are using the Distributed Edition, please take the back up of Admin server database and all the managed server databases separately. Click here to learn the steps to back up the database.
  • 3
    Now start the EventLog Analyzer Update Manager.

    For Windows: Please ensure that you running UpdateManager.bat located in < EventLog Analyzer Home> /bin directory in the command prompt with administrator privilege. To run as an administrator in the version 8000 and above, execute RunAsAdmin.exe file and then the UpdateManager.bat file in the same command window. Alternatively, you can use the 'Run as Administrator' option by right clicking on the command prompt application in Windows.

    For Linux: Execute the UpdateManager.sh -c file located in < EventLog Analyzer Home>/bin directory. Download and install the service pack. Click 'Browse' button to select the upgrade pack file (the *.ppm file). Choose 'Install' and follow the on-screen instructions to apply the service or upgrade pack.

  • 4
    Install the service pack. Click 'Browse' button to select the Upgrade Pack file (the .ppm file that you have downloaded) and choose 'Install' and follow the on-screen instructions to apply the Service/Upgrade Pack.
  • 5
    In case if you apply more than one service pack in a go, please start EventLog Analyzer application after each service pack upgrade.

  Do not interrupt or revert the upgrade process. In case of upgrade failure, please contact EventLog Analyzer support team.

Specific Migration Instructions

Migrating from Build 9000 to Build 10000

Download the upgrade manager files from the below links and extract it to < Eventlog_Analyser_Home> /bin folder.

 Download  Download
 

Migrating from Build 805x to Build 806x

Download the JRE zip files and place it in EventLog Analyzer
home directory.

  Windows 64 Bit
 
  Linux 64 Bit
 

Manual index migration

EventLog Analyzer has updated its indexing mechanism after 8061/8062. Since index migration is a resource intensive process, we recommend you to carry out this operation manually.

In command prompt, run MigrateIndex.bat/sh script located in
< EventLog_Analyzer_Home > \troubleshooting directory.

 For Distributed Edition, run the above script on all Managed Servers.
 

How do I find out my current build number?

  • 1
    Open the 'Eventlog Analyzer' web client.
  • 2
    Click on the question mark '?' on the right side of the top pane
  • 3
    Select the 'About' option.
  • 4
    A pop-up window appears containing details of your EventLog Analyzer version. You can find the build number from this window.
     
    View Screenshots
×
find-build-number find-build-number-2 find-build-number-3
 

EventLog Analyzer Trusted By

Los Alamos National Bank Michigan State University
Panasonic Comcast
Oklahoma State University IBM
Accenture Bank of America
Infosys
Ernst Young

Customer Speaks

  • Credit Union of Denver has been using EventLog Analyzer for more than four years for our internal user activity monitoring. EventLog Analyzer provides great value as a network forensic tool and for regulatory due diligence. This product can rapidly be scaled to meet our dynamic business needs.
    Benjamin Shumaker
    Vice President of IT / ISO
    Credit Union of Denver
  • The best thing, I like about the application, is the well structured GUI and the automated reports. This is a great help for network engineers to monitor all the devices in a single dashboard. The canned reports are a clever piece of work.
    Joseph Graziano, MCSE CCA VCP
    Senior Network Engineer
    Citadel
  • EventLog Analyzer has been a good event log reporting and alerting solution for our information technology needs. It minimizes the amount of time we spent on filtering through event logs and provides almost near real-time notification of administratively defined alerts.
    Joseph E. Veretto
    Operations Review Specialist
    Office of Information System
    Florida Department of Transportation
  • Windows Event logs and device Syslogs are a real time synopsis of what is happening on a computer or network. EventLog Analyzer is an economical, functional and easy-to-utilize tool that allows me to know what is going on in the network by pushing alerts and reports, both in real time and scheduled. It is a premium software Intrusion Detection System application.
    Jim Lloyd
    Information Systems Manager
    First Mountain Bank

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