We recommend our users to move to the latest version EventLog Analyzer 11.21 build #11210 released on September 10th, 2018.
Upgrade packs are common for both Windows and Linux installations.
Note: EventLog Analyzer can now be installed only on a dual core processor or equivalent.
|Select the Product Build Number
(How to find the Build number?)
|Upgrade path to move to latest build
(Instructions to apply service packs)
For Windows: Please ensure that you running UpdateManager.bat located in < EventLog Analyzer Home> /bin directory in the command prompt with administrator privilege. To run as an administrator in the version 8000 and above, execute RunAsAdmin.exe file and then the UpdateManager.bat file in the same command window. Alternatively, you can use the 'Run as Administrator' option by right clicking on the command prompt application in Windows.
For Linux: Execute the UpdateManager.sh -c file located in < EventLog Analyzer Home>/bin directory. Download and install the service pack. Click 'Browse' button to select the upgrade pack file (the *.ppm file). Choose 'Install' and follow the on-screen instructions to apply the service or upgrade pack.
Do not interrupt or revert the upgrade process. In case of upgrade failure, please contact EventLog Analyzer support team.
Download the upgrade manager files from the below links and extract it to < Eventlog_Analyser_Home> /bin folder.Download Download
Download the JRE zip files and place it in EventLog Analyzer
EventLog Analyzer has updated its indexing mechanism after 8061/8062. Since index migration is a resource intensive process, we recommend you to carry out this operation manually.
In command prompt, run MigrateIndex.bat/sh script located in
< EventLog_Analyzer_Home > \troubleshooting directory.