Adding Terminal Servers

In the Settings Configurations page, under Manage Applications Sources, click on Add live device (or) navigate to the Home tab → Applications → Actions: +Terminal

  1. The Configure App Server page opens up.

  2. Enter the name of the device. You can use the Existing Device link for an existing device.

  3. Choose the Application Type as Terminal.

  4. Click on the Add button.

  5. After adding the Terminal Server in EventLog Analyzer, carry out the configuration given below on your Terminal Server:

    Configuring Terminal Server: Open Event Viewer → Application and Service Logs → Microsoft → Windows → TerminalServices-Gateway → Operational, right click and select 'Enable Log'. This will enable logging for the corresponding 'Gateway' or 'Operational' processes. The logs can be viewed in Event Viewer.


Add Windows Hosts

Note: If the terminal server device is a 64-bit Windows OS machine (i.e., Windows Vista and above), carry out the following registry configuration:

  • Open the registry editor 'regedit' of the Terminal Server machine in the Command Line Window.
  • Navigate to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\
  • To create a new key, right click on eventlog, click new > key. You can name the key as Microsoft-Windows-TerminalServices-Gateway/Operational.

This will convert the log type to 'Administrative' thus enabling you to perform searches and generate reports out of these logs.

The above configuration is not required for 32-bit Windows OS versions.