Pricing  Get Quote
 
 

How to move the ADSelfService Plus installation from one server to another?

Description

Situations may arise in which you may want to move ADSelfService Plus from one server to another. This article will guide you through the migration process.

Resolution

Note: Please upgrade ADSelfService Plus to the latest build using the Service Pack before migration. And, do not uninstall ADSelfService Plus from the old machine until the new installation works fine.

Step 1: Identify the database

  • Navigate to <install_dir>/conf (By default: C:\ManageEngine\ADSelfService Plus\conf)
  • Open database_params.conf file in a text editor and identify the database that is being used by ADSelfService Plus in your environment
  • If the database is PostgreSQL, then continue with Step 2
  • If the database is MySQL or MS SQL, then contact ADSelfService Plus support for further guidance

Step 2: Back-up the database from old server

  • Stop ADSelfService Plus
    • Start --> All Programs --> ADSelfService Plus --> Stop ADSelfService Plus
    • In case you have installed ADSelfService Plus as a NT Service, stop the service (Start --> Run --> type Services.msc --> Stop ManageEngine ADSelfService Plus)
  • Start the Command Prompt as an administrator (right-click Command Prompt and select 'Run as Administrator')
  • Navigate to <Installation_Dir\bin> folder (By default: C:\ManageEngine\ADSelfService Plus\bin)
  • Now execute the command backupDB.bat. This will back-up the database.
  • A folder named Backup will be created at ADSelfService Plus installation directory (By default: C:\ManageEngine\ADSelfService Plus\Backup) and it will contain the DB backup in compressed file format (eg: 081224-1547.zip)

Step 3 (Optional): Back-up patch files if any

  • Take a copy of the Patch folder present in ADSelfService Plus installation directory (By default: C:\ManageEngine\ADSelfService Plus)

Step 4: Restore the database in the new server

  • Install ADSelfService Plus on the new server. Its version (and build no.) should be the same as the one that you have been using on the old server.
  • Note: In case you want to continue with the older version of ADSelfService Plus and not able to find the older build of ADSelfService Plus, then contact ADSelfService Plus support for assistance.

  • Stop ADSelfService Plus
    • Start --> All Programs --> ADSelfService Plus --> Stop ADSelfService Plus
    • In case you have installed ADSelfService Plus as a NT Service, stop the service (Start --> Run --> type Services.msc --> Stop ManageEngine ADSelfService Plus)
  • (Optional) Paste the Patch folder under the ADSelfService Plus installation directory (By default: C:\ManageEngine\ADSelfService Plus) if you have followed Step 3
  • Copy and paste the compressed file (ZIP) under the <Installation_Dir>\bin (By default: C:\ManageEngine\ADSelfService Plus\bin) folder
  • Start the Command Prompt as an administrator (right-click Command Prompt and select 'Run as Administrator')
  • Navigate to <Installation_Dir>\bin folder (By default: C:\ManageEngine\ADSelfService Plus\bin)
  • Now, execute the following command:
  • restoreDB.bat compressed_file_name.zip
    Eg: restoreDB.bat 081224-1547.zip

  • Start ADSelfService Plus
Highlights

Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

ADSelfService Plus trusted by