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Remote Desktop Sharing

The remote desktop sharing feature lets you access and troubleshoot computers that are out of your physical reach. This in-built remote control will help you reduce IT troubleshooting time and work more efficiently.

  1. Prerequisites

  2. Essential configurations

  3. Steps to initiate remote control


Here are a few benefits of using the remote desktop sharing feature:

  1. Troubleshoot computers even when they are left unattended.

  2. Detect multiple monitors and manage them from a single tab.

  3. Stay compliant with policies like HIPPA with the help of user confirmation.

  4. Record remote sessions and utilize them for audit routines or to educate new technicians.

  5. Perform sensitive operations by blacking out end users' screens. 

Supported OS: Windows, Mac, and Linux