Desktop Central 9

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Desktop and Mobile Device Management software

README for Hotfix to Desktop Central 8

Enhancements and Bug Fixes between 80349 and 80358

Enhancements

  1. Ability to uninstall patches has been introduced.
  2. Ability to scan for service pack updates has been introduced.
  3. Ability to identify the reasons for scanning failure has been introduced
  4. Ability to configure email & user name dynamically for VPN, WiFi, CalDav, CardDav and Subscribed calendar Profiles has been introduced.

Bug Fixes

  1. Issue in modifying the deployment policy has been fixed.
  2. When Desktop Central is integrated with ServiceDesk Plus, issue in creating an APD task from SDP has been fixed.
  3. Issue in automatically disconnecting a remote session, when a user is inactive, beyond the idle session time limit has been fixed.
  4. Issue in adding the license of an iOS app in some specific cases has been fixed
  5. Issue in reverting the Google Maps integration to view the current location of a mobile device while upgrading Desktop Central has been fixed
  6. Issue in listing devices, which needs to be excluded while creating a secure USB configuration has been fixed.
  7. Issue in establishing remote connection in specific cases has been fixed.
  8. Issue in configuring Exchange Active Sync profiles, for android devices has been fixed
  9. Issue in handling certificates for Email, VPN, WiFi and Exchange ActiveSync Profiles has been fixed.

Enhancements and Bug Fixes between 80339 and 80349

Enhancements

  1. Automatic retrieval of warranty details for computers has been optimized.
  2. Ability to disable email notification, while distributing Apps to the managed devices has been introduced.
  3. While adding an iOS Enterprise App to the App repository, ability to retrieve Bundle identifier and App version, automatically has been introduced.
  4. Ability to disable or uninstall a Blacklisted App, on SAFE devices has been introduced.
  5. Ability to track the geographic location of the android devices has been introduced.
  6. Ability to restrict installation of Non-Market Apps on SAFE devices has been introduced.
  7. Ability to configure a default email signature on SAFE devices has been introduced.
  8. Patch Summary Report can now be scheduled.
  9. Under SoM, ability to identify the live status of the Desktop Central agent has been introduced.
  10. Administrators now have the ability to send messages to the managed computers using Desktop Central's Announcement feature.
  11. Under Inventory, ability to fetch Mapped Logical Disk has been introduced.

Bug Fixes

  1. Issue in listing the count of Blacklisted Apps has been fixed.
  2. Issue in scanning few SAFE devices has been fixed.
  3. Issue in setting "Maximum Passcode Age" for Android devices has been fixed.
  4. Issue in upgrading the Enterprise Apps for iOS and Android devices has been fixed.
  5. Issue in adding few iOS Apps to the App repository has been fixed.
  6. Issue in force installing Enterprise Apps for SAFE devices has been fixed.
  7. Issue in managing licenses, while distributing iOS paid Apps has been fixed.
  8. Issue in synchronizing "Exchange Active Sync" emails on SAFE devices has been fixed.
  9. Issue in wrongly displaying "Replication Failure Message" for remote offices, has been fixed.

Enhancements and Bug Fixes between 80332 and 80339

Enhancements

  1. Desktop Central UI is now localized for German.
  2. "Deployment Templates" are now enhanced as Deployment Policies.
  3. Automatic update of internet explorer 11 can be disabled using templates.
  4. Ability to Allow Users to interact with the installation wizard, when a software configuration is deployed for a computer has been introduced.
  5. You will now be able to apply more restrictions that are specific to devices running iOS 7.
  6. When Desktop Central is integrated with ServiceDesk Plus, Asset Details of Android devices will also be updated in ServiceDesk Plus database.
  7. Ability to link the customer's website to the "Re-branded logo" has been introduced.

Bug Fixes

  1. Issue in increase of the Desktop Central Agent service logs randomly in few computers has been fixed.
  2. Issue in displaying duplicate entries of the same computer while using Desktop Central global search has been fixed.
  3. Issue in viewing the Bulletin details of non security updates has been fixed.
  4. Issue in displaying an empty drop-down while trying to initiate a chat session to a user who has logged on in multiple computers and logged off from few computers has been fixed.
  5. Issue in displaying Scheduled Reports while using Internet Explorer has been fixed.
  6. When a computer is removed from SoM, the software licenses associated with that computer was not removed from License management. This has been fixed.
  7. Issue in modifying an APD task has been fixed.
  8. Issue in generating Custom Reports through Scheduled Reports has been fixed.
  9. Issue in retaining the "Re-branded logo", while upgrading Desktop Central to a later version has been fixed.
  10. Issue in renewing APNs certificates for the devices, on specific cases has been fixed.
  11. Issue in managing remote computer's process and services using "System Manager" has been fixed.
  12. While populating User Specific software details, issue in displaying duplicate "Operating Systems" has been fixed.
  13. Issue in detecting additional monitors, if it belongs to the same model has been fixed.
  14. Issue in deploying configurations to specific custom groups has been fixed.
  15. Issue in listing disabled printers has been fixed.

Enhancements and Bug Fixes between 80295 and 80332

Enhancements

  1. Ability to deploy patches from Detailed view under All Patches tab has been introduced.
  2. Support for Mac operating System version 10.9 (Maverick) has been introduced.
  3. Ability to the track the geographic location of iOS devices has been introduced.
  4. Ability to fetch advanced inventory details such as, identifying supervised devices, status of "Find my iPhone", status of "Do not Disturb", etc, has been introduced for devices running on iOS 7.
  5. Ability to display a lock screen message for devices running iOS 7 has been introduced.

Bug Fixes

  1. Issue in saving the WiFi Proxy settings for iOS devices has been fixed.
  2. Issue in setting the number of days for the mails to be sync using Exchange ActiveSync profile for iOS devices has been fixed.
  3. Issue in wrongly displaying battery percentage of iOS devices has been fixed.
  4. Issue in cleaning up recycle bin and temporary files using Disk Clean up tool has been fixed.
  5. Issue in executing force shut-down after installing a patch in computers running on Mac Operating Systems has been fixed.
  6. Issue while exporting the patch details from "Patch Configuration Detailed view" has been fixed.

Enhancements and Bug Fixes between 80289 and 80295

Enhancements

  1. Wake On LAN feature is enhanced to wake up computers belonging to different subnets.
  2. Scheduled Reports now facilitates report generation based on user criteria.
  3. Ability to archive the agent logs from Agent Tray Icon has been introduced.
  4. When a secure USB configuration is applied end user tries to use a USB device, a notification message will be displayed on the client computer

Bug Fixes

  1. Issue in adding some of the Android Enterprise Apps to the App repository has been fixed.
  2. Issue in updating license details for the App Store Apps has been fixed.
  3. Issue in establishing VPN connection while using L2TP as connection type has been fixed.

Enhancements and Bug Fixes between 80279 and 80289

Enhancements

  1.  Email alert is enhanced with the details of the user, when commercial or prohibited software is installed.
  2. Summary generation under Inventory is enhanced to be updated only after the scanning is completed for all the computers.
  3. You can now set a remote office as default, to manage computers which do not fall under any IP range.
  4. Support for patching Windows 8.1 and Windows 2012 R2 has been included

Bug Fixes

  1.  Issue in managing mobile devices while using MSSQL database has been fixed.
  2. Issue in managing computers of a domain, if the domain name consists of "&" symbol has been fixed.
  3. Issue in saving Mail Server Settings has been fixed.
  4. Issue in renewing APNs for few mobile devices has been fixed.
  5. Issue in adding iPad Apps to the Desktop Central App Repository has been fixed.
  6. Issue in generating "Computer Accounts by OU" report has been fixed. Issue in updating Configuration Status has been fixed.
  7. Issue in fetching warranty information for HP computers has been fixed.

Enhancements and Bug Fixes between 80269 and 80279

Enhancements

  1. Desktop Central MDM now provides advanced control over managing Samsung SAFE devices.
  2. Patch reports are integrated under Patch Views to enhance auditing capabilities.
  3. Shutdown & Reboot actions can now be performed from Systems View Under Patch Management.
  4. Ability to upload Mac agent logs from Support Tab has been introduced.
  5. Ability to modify the default group for devices enrolled using Self Enrollment has been introduced.
  6. Ability to fetch Product Number and retrieve warranty details of HP computers has been introduced.
  7. MDM now supports managing devices running iOS7.
  8. Ability to detect the Processor family details of a Mac computer has been introduced.

Bug Fixes

  1. Issue in logging Help Desk request and alerts as tickets in Service Desk Plus even if it is not configured has been fixed.
  2. Issue in displaying the column names when a custom inventory report in XLS format is sent via email at scheduled intervals has been fixed.
  3. Issue in creating remote offices using the CSV import has been fixed.
  4. Issue in excluding multiple USB devices using Secure USB configuration has been fixed.
  5. Issue in deploying configurations to a Dynamic Custom Group which is created based on installed software, has been fixed.
  6. Issue in modifying a Remote Shutdown task has been fixed.
  7. Issue in deploying patches to a domain which includes computers with Mac operating system has been fixed.
  8. Issue in fetching inventory details of a Mac computer has been fixed.
  9. Issue in fetching the resolution details for some Mac computers has been fixed.
  10. Issue in loading an existing shortcut configuration has been fixed.
  11. Issue in updating the renewed APNs certificate on the mobile device has been fixed.
  12. Issue in assigning a new user to a device which has been wiped(Corporate/Complete) has been fixed.
  13. Issue in creating a passcode profile with simple values has been fixed.
  14. Issue in downloading the appropriate agent from the Play Store has been fixed.
  15. Issue in duplicating Computers under "All Systems View" when the computer belongs to more than one custom group, has been fixed.

Enhancements and Bug Fixes between 80260 and 80269

Enhancements

  1. Software inventory has been enhanced to detect the software that are installed for specific users.
  2. Admin user of Desktop Central can now be changed even if you have a single user license.
  3. Users' action log can now be exported as a CSV file
  4. While adding the details of licenses for software license management, you can now filter the application by its type as commercial or non commercial.
  5. Reboot Policy behavior has been modified. Computers will be rebooted, only if a reboot is mandatory to reflect the successful patch/software deployment. In other cases, even if the customers have configured for a reboot, it will not happen.
  6. Patches will be installed only during the specified "Deployment Window". If the installation is not completed within the specified time, then it will be stopped and continued during the subsequent "Deployment Window".
  7. Software inventory will also include the details of the users who have logged on to the computer when the software was installed.
  8. Under User Logon Reports, ability to sort Concurrent Logon reports has been introduced.
  9. Ability to download Desktop Central MDM android agent in secure mode is introduced.
  10. Automatic retrieval of warranty for Mac computers has been introduced.
  11. Ability to enrol multiple iOS devices using Apple Configurator has been introduced.
  12. While creating a Shared Printer configuration, you can now select the Default Printer from the drop down..

Bug Fixes

  1. Issue in generating Scheduled Reports in personalized view for users with Active Directory authentication has been fixed.
  2. While sending AD Sync details, issue in not fetching the sender's name has been fixed.
  3. Random issue while invoking On Demand actions to be performed on client computers using windows XP Operating System has been fixed.
  4. Issue in enrolling/managing iOS devices has been fixed.
  5. Issue in agent up-gradation has been fixed.
  6. While viewing the status of the Patch/Software deployment configuration or a collection, the link to view the status on individual computers was showing a blank page. This has been fixed
  7. Issue in modifying and deploying an existing configuration has been fixed.
  8. Issue in using "Remote Office Filter" under Configuration view has been fixed.
  9. Issue while renaming a remote office has been fixed.
  10. Issue in creating Software Packages through templates while using Google Chrome browser has been fixed.
  11. Issue in automatically selecting the Exclude target, in specific cases while configurations are deployed to an OU has been fixed.
  12. Issue in deploying Configurations for Organization Unit, whose name contains special characters has been fixed.
  13. When Desktop Central is integrated with Service Desk Plus, issue in using search option in the "Desktop Management" module while using Internet Explorer 9 has been fixed
  14. Issue in displaying a blank page while creating a Collection Configuration has been fixed.
  15. Issue in saving non English characters in Android Agent Settings has been fixed.
  16. Issue in creating a "shortcut" configuration name with some special characters has been fixed.
  17. Issue in enrolling Android devices in some specific cases has been fixed.

Enhancements and Bug Fixes between 80251 and 80260

Enhancements

  1. If the agent creation fails, ability to notify the reason for failure and to recreate agent has been introduced.
  2. Administrators will be allowed to create new packages from a template when the originally created package has been modified to change the location of the software from HTTP to Network Share.
  3. While logging in Desktop Central, domain name will be selected by default, if the user has only one domain and no user has been added using local authentication
  4. Support for database migration from PGSQL to MSSQL has been introduced.
  5. New Dynamic variable '$Programdata' has been introduced to locate the "Program Data" folder in windows vista and above.
  6. Under Software Deployment, learn more has been introduced for creating packages manually.
  7. Remote Office Names can now be renamed.
  8. Support for Renewing APNs has been introduced.

Bug Fixes

  1. Issue in fetching non English data from an Android device has been fixed.
  2. Issue in waking up the device, when APNs password has been modified is fixed.
  3. Issue in displaying App details graph with count mismatch, on MDM home page has been fixed.
  4. Issue in connecting through a VPN with IPSec as connection type has been fixed.
  5. Issue in modifying connection type of VPN profile, has been fixed.
  6. Issue in logging off some users after applying patch configuration has been fixed.
  7. Issue in displaying command prompt while executing drive mapping configuration has been fixed.
  8. Apache service has been reverted to version 2.2.22
  9. If the computer is updated with latest Java update (Java 7 U 25), issue in initiating remote control session from that computer has been fixed.
  10. Issue in saving hardware and system data in Inventory has been fixed.
  11. In Inventory, issue in re-generating graph by selecting "Custom group" filter has been fixed.
  12. Issue in loading "Computers by Services" report has been fixed.
  13. Issue in creating a new Software Category using Internet Explorer has been fixed.
  14. Under File Folder Configuration, issue in copying the files without extension has been fixed.
  15. Issue in fetching the hard disk information from Mac computers has been fixed.
  16. Issue in performing an Inventory scan on Mac computers by clicking the "Scan Now" button when the Mac computers reach the Desktop Central Server using an public IP Address has been fixed.
  17. Issue in wrongly detecting the serial numbers while using dual monitors has been fixed.
  18. Issue in scanning for patches when language code is not fetched has been fixed.
  19. Issue while saving the draft, of a File folder Configuration as blank pages has been fixed.
  20. Issue in saving the Notification Server Port number has been fixed.
  21. Issue in wrongly updating the name of workgroup computers has been fixed.
  22. Issue in wrongly displaying the 'https' as 'http' port in remote offices has been fixed.

Enhancements and Bug Fixes between 80243 and 80251

Enhancements

  1. Support for automating installation of Mac OS X Security Updates has been added.
  2. Support for installing patches on Mac computers during system start up has been included.
  3. Desktop Central now supports blocking/unblocking Apple USB devices using itunes.
  4. Automatic patch deployment supports deploying '"unrated severity" security patches.
  5. Desktop Central supports Patch deployment for closed network.
  6. Now, Desktop Central's apache service has been upgraded to version 2.4.4.
  7. When a end user has locked the device with the password and a profile is associated to it, the status will be returned as "Retry in Progress".Now, remarks has been added to clarify that "the profile will automatically be applied anytime the device is unlocked by the user"
  8. Inventory logic to fetch software installation date has been enhanced.
  9. Desktop Central agent service now do not require "Allow service to interact with desktop" option be selected.

Bug Fixes

  1. Issue in wrongly detecting the serial numbers while using dual monitors has been fixed.
  2. Issue in scanning for patches when language code is not fetched has been fixed.
  3. Issue while saving the draft, of a File folder Configuration as blank pages has been fixed.
  4. If the agent creation fails, ability to notify the reason for failure and to recreate agent has been introduced.
  5. Issue in saving the Notification Server Port number has been fixed.
  6. Issue in wrongly updating the name of workgroup computers has been fixed.
  7. Issue in wrongly displaying the 'https' as 'http' port in remote offices has been fixed.
  8. Issue in updating the App Title while adding an Enterprise App has been fixed.
  9. Issue in displaying "User already exist" for a non-exist user has been fixed.
  10. Issue in scanning few android tablets has been fixed.
  11. Issue in applying a profile for configuring VPN with connection type as IPSec (Cisco) has been fixed.
  12. Issue in slowness in system start up caused by Mac agent service has been fixed.
  13. Issue in Agent-Server communication on a Mac when Desktop Central Server should be reached via Public IP Address has been fixed.
  14. Issue in fetching SQL server edition type has been fixed.
  15. When using MSSQL Database, Under Patch Management "All Managed System View" issue in duplicating computers while sorting by "Health Status" has been fixed.
  16. Issue in creating a File Folder Configuration when the name contains special characters has been fixed.
    While exporting reports in pdf format, issue in displaying all domain names in spite of domain filter being applied has been fixed.
  17. In software deployment issue in the executing the deployment as per order has been fixed.

Enhancements and Bug Fixes between 80234 and 80243

Enhancements

  1. Support for Bring Your Own Device (BYOD) has been included in MDM.
  2. Support for Bring Your Own App (BYOA) has been included in MDM
  3. Desktop Central now supports detecting Rooted Android Devices.
  4. Desktop Central now supports restricting NFC on Android devices.
  5. Support for restricting iMessage, forcing Siri profanity filter and restricting App removal for iOS devices has been included.
  6. When Desktop Central is integrated with ServiceDesk Plus, the chat transcript can be directly be logged as a new ticket in ServiceDesk Plus.
  7. Export PDF option has been introduced for every license View under Manage License Page.
  8. System Manager, now supports managing the process and services of remote computers.
  9. Desktop Central now supports posting MDM Asset data to Service Desk Plus (build # 8203 & above) in integrated mode.

Bug Fixes

  1. While Using Internet Explorer 10, issue in displaying the list of computers under Scope of Management has been fixed.
  2. Issue in enrolling some of the iOS devices that connects to the internet via Cellular Data has been fixed.
  3. Issue in file content getting deleted while modifying a File Folder Configuration has been fixed.
  4. Issue in fetching warranty information for Toshiba computers has been fixed.
  5. Issue in wrongly detecting Internet explorer 10 has been fixed.
  6. Issue in wrongly detecting the processor details has been fixed.
  7. Issue in using calendar in Feed Custom Data for computers has been fixed.
  8. Issue while installing the hot-fix has been fixed.
  9. Issue in accessing reports has been fixed.
  10. Issue in syncing the deleted computers in SoM, if the computer belongs to a domain which contains capital letters has been fixed.
  11. Issue in saving a SoM policy while email address field is empty has been fixed.
  12. While integrated with SDP, issue in wrongly displaying the user who initiates remote control session has been fixed.
  13. While integrated with SDP, issue in enabling the default fields on server settings page has been fixed.
  14. While using Remote Control feature, issue in switching between multiple monitors of the remote computer has been fixed.
  15. Issue in modifying an existing software configuration has been fixed.
  16. Issue in reaching the mobile devices when MS SQL is used as the back-end database has been fixed.

Enhancements and Bug Fixes between 80226 and 80234

Enhancements

  1. Desktop Central now supports patch management for Mac operating system and applications.
  2. Desktop Central will now have a new theme for the UI to bring consistency across all products from ManageEngine.
  3. In Inventory, under Configure Prohibited Software section, computer names listed under exclusion list is now sorted.
  4. Automatic patch management can now be scheduled to be performed only once.
  5. A new filter has been introduced to sort configurations by category.
  6. A new template has been introduced to Disable Automatic Delivery of Internet Explorer 10
  7. Maximum number of patches that could be deployed from Missing Patches view has been increased to 1000 from the earlier 500.

Bug Fixes

  1. Issue in removing the corporate data (corporate wipe) from devices has been fixed.
  2. Issue in using Search option under Configuration Reports View has been fixed.
  3. Issue in generating scheduled reports has been fixed.
  4. Issue in generating Custom reports based on Warranty and Shipping date has been fixed.
  5. While a configuration is in progress and the user tries to reboot/shutdown the computer, an error message will be displayed. Issue in displaying the "Ok" button in the error message has been fixed.
  6. Issue in rebooting computers after deployment of patch/software while the user is inactive has been fixed.
  7. Issue in searching the local group members under inventory reports section has been fixed.
  8. Issue in fetching Warranty date under inventory section has been fixed.
  9. While creating help desk tickets from agent tray icon, issue in displaying special characters in the subject line has been fixed.
  10. Issue in displaying a login screen when you run Desktop Central integrated with ServiceDesk Plus has been fixed.
  11. Issue in initiating agent deployment of computers added in SoM when the Windows OS version could not be retrieved has been fixed.
  12. Issue in installing the hotfix when MS SQL is used as the backend database has been fixed.

 

Enhancements and Bug Fixes between 80215 and 80226

Enhancements

  1. USB Audit, a new feature, has been added to audit the usage of USB devices in the network.
  2. A new profile to configure the Access Point has been added for iOS devices.
  3. Ability to restrict the access of data based on its ratings has been included for iOS devices.
  4. Patch Scanning has been optimized to reduce the CPU/memory usage and scanning time.
  5. Patch Deployment has been optimized
  6. System Manager, a new feature, is added to view the currently running process and services of remote computers.
  7. SoM policy is enhanced with options to sync only the modified data and sync all data.
  8. You will now be able to query the Postgres database used by Desktop Central programatically.
  9. Query Report has been enhanced to fetch reports for the current month.
  10. You will now be able to customize the email content for Enrollment and App Distribution notifications.
  11. ServiceDesk Plus can now share the warranty information from Desktop Central inventory in integrated mode.
  12. Now, software configurations can be installed/uninstalled using logged on user's privilege.

Bug Fixes

  1. Issue in deploying patches to a "dynamic custom group" has been fixed
  2. Issue in showing a long number for the "Next Inventory Scan" in Desktop Central Tray icon has been fixed
  3. Issue in sending truncated content in a help desk ticket when the content has a colon (':') has been fixed
  4. Issue in showing duplicate computers in SoM page has been fixed.
  5. Issue in fetching scheduled report for computers with/without a specific software has been fixed.
  6. When a configuration is modified and redeployed, the configuration was saved as a draft instead of getting deployed. This has been fixed
  7. When a custom group is chosen as one of the targets to a configuration, issue in retaining the target when the configuration is modified has been fixed.
  8. Issue in saving a configuration with failed targets from an existing configuration has been fixed
  9. Issue while installing the hotfix has been fixed.
  10. When you have integrated Desktop Central with ServiceDesk Plus, issue in displaying the Software Packages under the Software Deployment tab has been fixed
  11. While executing batch file in Software Deployment, "incorrect function" issue has been fixed.
  12. Issue in displaying duplicate printers in Inventory has been fixed.
  13. Issue in wrongly detecting computers in "Global Exclusion list" under Prohibited Software has been fixed.
  14. Issue in logging into Desktop Central using Active Directory credentials in specific cases has been fixed.
  15. Invalid entries found in Desktop Central event message under "Windows Event Viewer" has been fixed.
  16. Issue in removing an Email or Exchange Active Sync profiles from a device has been fixed.
  17. Issue in fetching machine type for Lenovo computers to verify the warranty details has been fixed.
  18. Issue in distributing paid Apps to more than one device has been fixed.
  19. Issue in removing one of the domains from the target by modifying a deployed patch configuration has been fixed.
  20. While using Windows XP operating system, issue in not displaying chat window and configuration in progress window has been fixed.
  21. When a user has logged on to multiple computers, issue in fetching the list of computers has been fixed. Ability to search computers from the list is also added.
  22. Issue in loading SoM policy page has been fixed.
  23. Issue in applying cookie settings for Safari browser has been fixed.

Enhancements and Bug Fixes between 80200 and 80214

Enhancements

  1. Mobile Device Management now supports Android.
  2. Software details in inventory are enhanced to fetch edition type for MSSQL server and its components.
  3. Remote Desktop Viewer role will now have full control for Chat.
  4. Desktop Central agent service now do not require "Allow service to interact with desktop" option be selected.
  5. New configurations templates for Windows 8 have been added.
  6. Desktop Central can now automatically assign software as commercial, based on details shared by the user to community.
  7. Active X Viewer component download location of remote control has been changed to %UserProfile%.

Bug Fixes

  1. Issue in transferring files from a remote computer has been fixed.
  2. Issue in viewing the remote control sessions has been fixed.
  3. When you have scheduled a software deployment configuration to a custom group, there was as issue in deploying the software when a computer is added to that group after deploying the configuration. This has been fixed.
  4. Issue with "continue on error" option in File Folder configuration has been fixed.
  5. Issue while migrating Desktop Central database from MYSQL to MSSQL server 2012 has been fixed.