Inventory Management - Knowledge base

Not receiving Inventory Alerts


You have set up inventory alerts, but you do not receive any alerts.


You will not receive inventory alerts if you have not configured the Mail Server Settings in Desktop Central Server.


Configure Mail Server settings in Desktop Central Server: Follow the steps given below to configure mail server settings.

  1. Click the Admin tab to invoke the Admin page.
  2. Under Server Settings, Click the Mail Server Settings link.
  3. Specify the name and port of the mail server.
  4. Specify the sender e-mail address and the test e-mail address.
  5. Email Type : Indicates the type of mail dispatching (For example: SMTP, SMTPS).
  6. TLS Enabled : Option to enable Transport Layer Security (TLS).
  7. If it requires authentication, select the Requires Authentication check box and specify the user name and password.
  8. Click Save to save the configuration.

Applies to: Software Inventory Alerts, Schedule Hardware Inventory Alerts, Notify Asset Management

Keywords: Software Inventory Alerts, Hardware Asset Alerts, Track Software Inventory, Monitor Hardware Assets, Manual Scanning, Asset Scan, Inventory Reports

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