Download Service Packs

We recommend users to move to the latest version, Desktop Central 10 build #- (Learn what's new!)

The SHA256 checksum hash value is -

Update Path Finder

Service Pack path to the latest version

Service Pack apply order for 70101

You are in the latest build!

ClearHow to install ?

For steps to install the service packs, click here.

  • If your build number is Upgrade to Build NumberSHA256 Checksum hash value
  • 80201 to 80364Download and upgrade to 90001.7aed2ea528cfd4f25be2cb487516b307907fcb9cd413c495ae88b56aa1c8fb5b
  • 90001 to 90145Download and upgrade to 91003.5ab8bc9be26cd904c57fa457210dd7c730687eae4b8ae76340cd91c7e7abffe8
  • 91001 to 91129Download and upgrade to 92006.ad9e96ea7f722492f44b5b1432eb97ed82034bc3d495d9f39f94cc01cf09e255
  • 92000 to 92120Download and upgrade to 10.0.5.0a6ea83c66c269c30e791aef1b6621fa746ba905dbbdc8b1aa11ff39d7156b27
  • 10.0.0 to 10.0.716Download and upgrade to 10.1.2119.10.e1ea1afd6ae373a120db526f0f8b0a5952e7fd1e7956e646b83c0643f7412561
  • 10.1.2119.1 to -Download and upgrade to -.-

Important Note

  1. If the Desktop Central Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process.
  2. If you have to install a couple of service packs and hotfixes to reach the latest version, it is recommended to exit the Update Manager tool for every PPM installation.

Instructions to Apply Service Packs & Hot Fixes

 

  • Stop Desktop Central.
  • Open services.msc --> Find ManageEngine Desktop Central Server --> Stop the service.
  • Execute the UpdateManager.bat file present in the /bin directory.
  • If you have installed Desktop Central Server on Windows Vista, Windows 7, Windows 2008, Windows 8, or Windows 2012, you should login as a default administrator before running the Update Manager tool.
  • Click "Browse" and select the.ppm file that you have downloaded and install the file.
  • This may take few minutes depending on the amount of data that needs to be migrated. Wait until the service pack / hotfix is fully installed.
  • Close and exit the Update Manager tool.
  • Start Desktop Central.

 

What is a Failover Server setup?

A Failover server is a secondary server that starts managing your devices if the primary server goes down, thus eliminating any downtime caused. Learn more.

How to check whether you have a Failover Server setup or not?

In the Desktop Central's web console, go to the Admin tab, under Server Settings, click Failover Server.

If you do not have a Failover Server setup, then the page will look similar to the image given below:

If you do have a Failover Server setup, then the page will look similar to the image given below:

Depending upon the type of setup you have, please follow the instructions below.

Steps to follow if you do not have a Failover Server setup

Steps to follow if you have a Failover Server setup