What is the difference between the Free and Paid editions?
The Free Edition of EventLog Analyzer is limited to handling event logs from a maximum of five log sources, whereas the Paid Editions (Premium and Distributed) can handle event logs from an unlimited number of log sources. The features and functionality are the same for both free and paid editions.
Does the trial version have any restrictions?
The trial version is a fully functional version of EventLog Analyzer Premium Edition. When the trial period expires, EventLog Analyzer automatically regresses to the Free Edition.
Do I have to reinstall EventLog Analyzer to upgrade from the free version to the paid version?
No, you do not have to reinstall or shut down the server. You just have to upload the new license file.
How many users can access the application simultaneously?
The EventLog Analyzer license does not limit the number of users accessing the application simultaneously.
As EventLog Analyzer can be accessed using a web-bowser, does that mean I can access it from anywhere?
Yes, as long as you can connect to the server in which EventLog Analyzer is running you can access it from anywhere.
During the evaluation period can I avail technical support?
Yes, and it's absolutely free. To avail technical support, all you have to do is enter your personal details when prompted during installation. Alternatively, you can directly contact our support team at email@example.com.
How is EventLog Analyzer licensed?
EventLog Analyzer is licensed based on the number of log sources that are added for monitoring. The log sources include:
- Windows devices
- Linux/Unix servers
- Network devices including routers, switches, firewalls, and IDS/IPS
- IIS and Apache web servers
- Oracle and Microsoft SQL Server databases
- Print servers
Note: If you monitor an application and also the server in which the application is installed, then you will be licensed for 2 log sources.
How do I buy EventLog Analyzer?
You can buy EventLog Analyzer directly from the ManageEngine Online Store or from a reseller near your location.
Do I have to pay for EventLog Analyzer updates?
No, updates to EventLog Analyzer are free as long as you have a valid paid edition (Premium or Distributed) license applied.
Can I install EventLog Analyzer in a Linux machine?
Yes, you can install EventLog Analyzer in a Linux machine. However, as the WMI interface doesn't work in a Linux environment, you have to install an open source log forwarder like SNARE, to forward your Windows event logs to the Linux server. For more details, watch our video on forwarding event logs to EventLog Analyzer server through SNARE.