FAQs

FAQ

  1. What is the difference between the Free and Professional Editions?

    The Free Edition of EventLog Analyzer is limited to handling event logs from a maximum of five hosts, whereas the Professional Edition can handle event logs from an unlimited number of hosts. There is no other difference between the two editions, with respect to features or functionality.

  2. Does the trial version have any restrictions?

    The trial version is a fully functional version of EventLog Analyzer Premium Edition. When the trial period expires, EventLog Analyzer automatically reverts to the Free Edition.

  3. Do I have to reinstall EventLog Analyzer when moving to the paid version?

    No, you do not have to reinstall or shut down the server. You just need to enter the new license file in the Upgrade License box.

  4. How many users can access the application simultaneously?

    This depends only on the capacity of the server on which EventLog Analyzer is installed. The EventLog Analyzer license does not limit the number of users accessing the application at any time.

  5. EventLog Analyzer runs in a web browser. Does that mean I can access it from anywhere?

    Yes. As long as the web browser can access the server on which EventLog Analyzer is running, you can work with EventLog Analyzer from any location.

  6. Am I eligible for technical support during evaluation?

    Yes absolutely. Install a 30-day trial version and register yourself during installation to avail free technical support during evaluation. For technical support contact eventlog-support@manageengine.com.

  7. How is EventLog Analyzer licensed?

    EventLog Analyzer is licensed based on the number of log sources that are added for monitoring. A log source could be a Windows, Linux/Unix servers, network device including routers, switches, firewall, IDS/IPS, or an application such as IIS and Apache web servers, Oracle and MS SQL databases, print servers, or any in-house application logs.
    If you monitor an application and the server in which the application is installed, then you will be licensed for 2 log sources.

  8. How do I buy EventLog Analyzer?

    You can buy EventLog Analyzer directly from the ManageEngine Online Store, or from a reseller near your location.

  9. Does upgrading to a newer EventLog Analyzer version cost me?

    No. Upgrading to a newer EventLog Analyzer version doesn't cost you. However, you need to have Annual Subscription License .

  10. Can I install EventLog Analyzer in Linux machine? Is there any limitations?

    Yes you can install EventLog Analyzer in Linux machine. But WMI interface doesn't work with a Linux installation. However there is a work around. You can install a open source log forwarder like SNARE, to forward your Windows event log to the Linux server. For more clarification,watch our video on forwarding event logs to Linux EventLog Analyzer server through SNARE.

Customer Speaks
 
"Windows Event logs and device Syslogs are a real time synopsis of what is happening on a computer or network. EventLog Analyzer is an economical, functional and easy-to-utilize tool that allows me to know what is going on in the network by pushing alerts and reports, both in real time and scheduled. It is a premium software Intrusion Detection System application."
Jim Lloyd
Information Systems Manager
First Mountain Bank

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